Het personeel heel vriendelijk

Een hoop versleten op de kamers Het wordt tijd voor een renovatie

The large room and friendly staff

Too much noise from road. More should be done to mitigate the noise. Furnishing are old and dated in the room.

The room was nice and comfy with ample room and a small patio. The lush surroundings, pool, and wonderful meals on the terrace. The breakfast was wonderful and being able to eat as early as 6 am allows you to catch your shuttles.

Nothing really - no elevator but staff is super helpful and bring your bags to the room and from the room to the lobby.

La chambre et sanitaires propre. C’est un chambre spacieuse, le petit déjeuner était top, sous forme de self service. Une navette est venue nous chercher à l’aéroport et nous a déposé le lendemain à l’agence de location de voiture. Je recommande pour une arrivée tardive sur San Jose.

Chambre trés propre équipée et spacieuse piscine impecc

Chbre sans balcon ni terrasse

Prima lokatie om bij te komen van je reis voordat je weer naar huis vliegt

Iso huone

Vanha huone, ei päästy uuteen osioon jossa hienot huoneet. Aamupalalla ruoka loppunut 7.00. ei tullut mitään lisää olimme tunnin. Petyimme huoneeseen syvästi ja aamupalaan.

Todo muy bonito, limpio organizado y el personal excepcional

Todo muy lindo seleccionen las habitaciones Junior las mejores

Todo bien

I love that some of the staff were very accommodating, the restaurant staff were exceptional. They substituted my kids pancakes for a platter of finger foods and fruits which they loved.

The front desk agent assigned us a room very far and deep down in the hotel. This room smelled strongly of mold, as we walked into the room we were hit with the scent of a flowery aerosol which was lovely but we noticed as the scent disappeared that this was done to mask the STRONG smell of mold. It was unbearable and being pregnant made it extremely uncomfortable to stay there. The sheets and pillows were very damp, assuming this was from all the aerosol the staff sprayed the room with to mask the mold odor. That was also very uncomfortable to sleep in. We would have asked for another room but we were told there was no other one available. We did not want to leave and book elsewhere because it was very late at night and our baby and toddler were already sleeping and we only needed to stay for the night. This was an awful experience. When the front desk agent asked me the next morning how everything was, I explained and with a grin on his face he said they would make a report. Overall would never recommend this hotel to anyone. They are lucky we decided not to sue for this incident.

The manager was very helpful when we ran into a snag with our car rental. The room was clean, but some of the electrical outlets did not work as well as one bedside lamp. We did not mention these small issues as we had other trip matters to attend to.

Just a few minor problems with a bedside lamp and a couple of outlets that did not work. We managed to work around those issues.

Close to airport

No elevator to room

Breakfast, shuttle from airport

Nothing!

nice feel of not being too big

small fly infection in room that carried onto sheets

great pool, close to the airport

No breakfast as we were leaving too early. It would be nice to at least give something for the road.

The restaurant food was very tasty the pool is nice but the water is very cold

The shower in our en suite didn't work we told reception about this after we arrived and they said they would send someone up to look at it which they did not. We said it again checking out and they said they would send someone up... that wasn't much help to us then.

The entire staff was very helpful and friendly. Airport shuttle. Lots of space for a family of five in the loft room.

It really is shabby. It seems like it was probably originally pretty nice but is worn and dated now. The loft rooms are great for families in terms of space but the downstairs furniture shows age and the decor is sparse. The towels are old and need to be replaced. The stair case is rickety. I think it was clear online but I didn’t register that the room with two beds are just full size beds. Windows are broken in rooms and hallways. The fitness room floor probably needed to be replaced a decade ago. The only thing I can figure from the very mixed reviews are that maybe some of the buildings are in better shape than others?

Did not have breakfast. We just wanted to get out of there.

It is shabby and a bit musty. The furniture was very old and grubby. The worst things were the dangerous and wobbly stairs up to a loft bedroom. They had obviously been repaired ( poorly) where they had come away from the wall Therewere NO handrails / banisters for safety. We stayed in suite 116- and it was the same in suite 117( which we canceled as it was worse) The front desk manager was unpleasant and we had to have a forceful talk with him before he changed the room.

Beautiful pool area, fantastic breakfast, really nice nice people.

More windows/light in rooms would be nice.

Pool and breakfast

Airport shuttle service is extremely limited. Staff “Angie” did not respond to my request for help with a transfer.

Clean, near airport, large room for family of five, delicious breakfast, clean pool, good workout room.

It was great!

Everything was emasculate and the staff was friendly. I have never seen so many good things in one hotel.

I found nothing in the hotel that wasn't as it should.

Our room was without natural light and was quet smelly. It was difficult to live there. We asked to change the room and new one was much better. So in general our stay there was ok. Good for 1-2 nights, but no more.

Poor breakfast. Old hotel.

the property made it easy to get from the airport to the hotel. the breakfast was pretty good for a continental style, and the staff were all friendly and helpful.

it felt outdated and slightly grimey for the price that I paid.