Staff were easy to contact by phone. The lady I dealt with in person was helpful and polite. Room was clean, comfy beds and excellent water pressure in shower.

Nothing

DISGUSTING!! This place was advertised as a motel but was far from it!! From urine and blood/red wine stains on the materess to the mold spread through the shower. Absolutely filthy conditions. The toilet door did NOT shut???? The stove covered in grease followed up the wall. No plug, tea towel, flannel!! The heater, toaster, electric blankets all didn’t work. In the shower there was a soap pump filled with cleanex hand soap no doubt expected to be our body wash!! Our feet stuck to the sticky floor throughout the accomodation. The rude staff who looked confused when we asked for basic nessesitys, also we felt as we were not welcomed!! Cracks through our front door, grapheti, and no dead bolt lock. $30 on cleaning products 2 hours of our time all spent cleaning until we felt our room was up to liveable (at a push) standard. We only stayed 2 nights and would have moved if we were longer. Will not be returning.

Location

The owners, the staff and the place is disgusting. My whole whānau all booked 4 rooms 14 of us and i arrived before my whānau and checked all the rooms to see if they were ok before they all arrived and i made the owners re clean all the bathrooms and the window sills. The bathrooms were disgusting not even cleaned and we had a toodler and no way were we going to make our kids shower/bath in that filth until my partner and i told the owners to clean it. Mold around the showers, broken toasters, dirty fridges, dirty microwaves, no dish washing liquid, missing bowls and utensils. My whānau and i all had to share appliances between the rooms. Theres a sign saying the rooms will be services each day and put towels and stuff in the shower, nope thats a lie. My mother had to tell the staff on our 2nd/3rd day for fresh towels, toilet paper, dish washing liquid for tge empty bottles. The under sheets and the matresses themselves were so disgusting. The bond they asked for before we even stepped into the place and had a check it was for damages when there was a hole in the outside wall, kicked in door, tagging etc. The staff/owners dont car at all, reception is non existant. We had to throw our own rubbish into skip etc. Paying $2100 for that was over priced and a total rip off and i hope they get shutdown because its disgusting in terms of health and safety. Broken shower head, my brother a plumber so he fixed it. My whānau honestly just bought paper plates and plastic utensils and our own coffee/tea/water etc because we couldnt even trust the cleanliness of everything. Also the photos that are online are what it used to be but are now not even true what it is in reality. Never again.

Such a good position and close to public transport through Wellington.

A little bit tired. Blinds broken.

Location. Price. Comfortable bed. Great shower!

I needed extra blankets on the night. The floor hadn't been vacuum cleaned.

Location was convenient

No extra blankets provided, no heating system in the room, no basin to wash dirty dishes, carpet was not vacuumed, marks on the walls

Great location- friendly staff

Dirty headboards on bed

Cleanliness of the room was very poor