Food was good. Staff were welcoming

Nothing

Checkin and checkout not professionally carried out...Take longer time than expected

internet did not work,

internet did not work, poor quality food yet expensive

Staff was courteous and on the toe

Toiletries were shabby

Everything

NA

Not maintained well . I’ll trained staff . Poor service . would not like to visit against

Breakfast is good. Location is good.

20% discount page offered by booking.com was not honored by Monotel hotel when presented to them. It is the duty of booking.com to ensure that discount offered by them is honored at the hotel.

As I went for the Kolkata Book Fair the location was perfect for me. It took me just 5 minutes by vehicle to reach to venue of the book fair. The hotel is half and hour away by taxi from the airport. The breakfast is complimentary in the hotel and there was a very good spread of South Indian, Continental an Bengali breakfast dishes.

It was all good, I liked the hotel, it suited my budget, the location was good, the staff were polite and helpful and attended to all my needs promptly.