The accommodations, food and staff were very good and helpful.

The outdoor pool was not open which was a huge disappointment. At the end of a long trip, we like a resort that we can sit outside and relax and do some swimming. I had stayed here before and thought that it would be perfect. There was no mention that it would be closed for cleaning while we were there for 5 days and only the indoor pool available. The indoor pool is way too warm .

beautiful

nothing

Experienced world traveller : Location is lovely, almost colonial times era gone by. Well kept gardens. Very warm lovely pool !! Beautiful surroundings Very good massage Room with hammac are better, than the smaller ones (you get when you book with AirBNB), new bathroom

breakfast : trying to be special but just stick to the basics, no fruit, coffee is simply awful, they are minutes away from the best coffee farms in the world and the coffee is industrial. Rooms are a bit old fashioned, quite dark, a bit damp due to the climate of Boquete Food is average Rooms are spacious but not cozy It is missing the sparkle, the magic.

Dear sirs: Thanks for all your attention. I liked the facilities: the room, the pool, the restaurant, the whole hotel.

At night, there should be more lighting to walk around the facilities

Such a beautiful place. The gym, swimming pool and spa are a great bonus. The kids loved playing mini golf and going to la cascada. The staff was friendly everywhere!! And the food at their restaurant…..so good! We had there one of the best dinners in Boquete! There is a reason why we always come back.

Early morning staff was a bit loud when walking close to the rooms.

absolutely beautiful location with well kept garden. staff was very friendly and helped us get to our next destination while there were several road blocks (because gas price and cost of living crisis). the kids loved the hammock on the terrace. although is a but further away from Boquete center, it’s a nice and safe walk to town.

The pool was nice but I’m not sure if the water was very clean. Restaurant menu was focused on healthy meals but didn’t offer healthy meals suitable for children. It was too quiet during our stay, we were often the only people in the restaurant and pool (which is also nice sometimes). The room is nothing special and beds are too short for us. room is a little small for a family of 4.

The staff were all friendly and helpful and made our stay pleasant. The breakfast was wonderful every day as was all the food we had there. The setting is also stunning with the gardens and surrounding hills of tropical paradise.

The room was well below expectations. The furniture was dated and the room felt dingy. Something in the bathroom was leaking and the floor was constantly wet and slippery. My spouse slipped and fell and we felt lucky all she got was a huge bruise on her hip. Every other place we have stayed had a fan and/or a dehumidifier to help with the humidity this room had nothing and it was damp and musty the whole time. The window in the bathroom didn't have a screen and when we opened it to let a breeze through it let in so many bugs our bathroom walls were covered! Not a good experience at all! We would not stay at VE again. We would eat there though!

The staff was dedicated and helpful I every way. The breakfast was good (included for us) first day we had an Ala carte style breakfast and after that it was a buffet style (not sure why) but we enjoyed them all. The location was in a tropical valley just lovely and we had a King River side bungalow and loved it - had to take turns in the hammock which is now our favorite form of relaxation. Easy check-in and check-out. Had dinner at Sabor twice and it was very good - chef knows how to make creative menus - good job! It's a tropical paradise and would stay again. The river bungalows are so relaxing.

The accommodations are getting worn and could use a major reburbishment to upgrade them as they have that mustier smell from age and humidity (eliminate the deathtrap bathtub shower combo and have a walk-in shower).

Nice, plenty to do on site, excellent staff. Nice room and facilities.

It’s a beautiful place, the staff was very helpful and friendly. Wifi was fixed upon request.

Room didn’t have a mini fridge and we still had to request one

Location and staff are excellent

I think that the room have to change, things are old..like bed, door

Great breakfast, location and the best is the staff.

Need wiFi in the rooms.

Nothing, even when we wanted to have dessert after lunch they did not even have ice cream or nothing, what resturant does not have any ice cream or desserts?

I booked a room with a bath tub using booking.com, I search and filtered my app ensuring a find a location with a bath tub. I made sure when I search the room I wanted that this room must have a bath tub. I booked this room at $200 and when I arrived I got a room with a shower. Reception just said sorry all this rooms are occupied. If I wanted to pay $200 for a room with a shower i coupd go to a normal hotel. What I hate even more from Booking.com is that when I book rooms I need to take it or lose my money from my credit card. I rethinking if I still need Booking.com app or just when traveling find a place in every town when needed without Booking.com