this is an old property that has not been maintained. everything is worn or broken. fly screen has holes. shower faucet keeps dripping. It’s not clean , I find bugs in the bathroom twice . also I asked for some laundry power but they told me I have to buy it myself . they only provide starters. I traveled a lot and never hear some kind of arrangement.Also communication problems, I left phone messages but sometimes no one call me back . the buggy did not work properly and later they replaced another one .

great size for 6 ppl, buggy was super handy

noisy neighbours in unit above swearing and singing cold chisel songs drowning out serenity on one night. otherwise lovely. outdoor chairs need their cushions.

The pool.was great , had a washing machine and dryer which was handy, spacious with a large balcony

No coffee machine or plunger, hairdryers not working properly, cleanliness and some upkeep needed e.g holes in flyscreen and dirt and dust under the bed

big , spacious and modern

nothing really

excellent facilities, large kitchen, very spacious apartment.

We liked the open plan living area and the use of the buggy.

The stairs were damaged when we arrived although they began repairing while we were there. The toilet in both bathrooms didn’t always flush properly.

Bed was super comfy that we are considering buying the same mattress - can we please get the brand name from the bed in the master bedroom? Location was fantastic and the decor and furnishings were modern.

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Location was great for ease of getting into the town centre or awaiting buses. The size of the property was perfect for six ladies who wanted their own space and beds.

Concierge pick-up could be improved. This was the main issue we had as we arrived in two separate groups. I was first and was eventually met one hour after arrival by the concierge, who had no words to say why he was late. The remaining five ladies arrived the next day and I used the provided buggy to collect them and their luggage individually as I was told I would need to pay extra for concierge pickup. With the size of everyone's luggage this was a real task to fit them. In hindsight I could have saved the pickup for the larger group, but thought the concierge should be provided for ALL guests if requested, as the Island does have limited travel arrangements (example, the shuttle bus does not go to the Airport).

Apartment 6 had great views, very comfy beds, good showers, good supply of towels and lots of space for a family. The location was good and use of a golf buggy was very handy. limited starter supplies were provided.

it was difficult to see the buggy parking bay numbers at night. Parts of the decking outside the apartment entrance were rotting and need replacing. The iron leaked and didn’t heat up and the ironing board was dirty and torn in places.The spa bath drained slowly. The placemats were dirty. The oven needs oven trays. The front door would blow open in strong winds if not locked.

The property was clean and the location quiet. The staff met us at the airport and were prompt with any requests.

The property is definitely dated inside- - but tidy and clean. There was definitely no actual ‘water view’

Blue Water Views 15 was filthy and run down. During the first night we found blood and bodily fluids when getting into the master bed which was traumatizing for a special holiday get away. The balcony had fecal matter everywhere, walls and furniture were dirty and run down. The master bedroom shower door was also missing and the buggy had a hard time holding charge with no functioning lights at night which made it unsafe to use at night. Upon notification of check-in being ready, we responded noting the unit was filthy but received no response. Overall the place was an absolute dump especially for the $600 a night price tag, and a clear health risk. Unfortunately only later saw other similar reviews dating months back, including it being filthy and the shower door missing, so the management company has not attempted to rectify it. Stay away from this place, there are much better places to stay on Hamilton Island that are sanitary and actually have beach views (this one is obstructed by trees and not like the photos shown).

The place was spacious, the internet was good. The spa was good.

No view of sea from the property, but on your website there was a very good view of sea. We were not happy at all, as the best thing for us was to have a good view of sea. The outdoor furniture needs new cover. The indoor furniture needs cleaning.

spacious great layout close to fishing charter good sized balcony with spa and bbq great kitchen for self catering

boisterous occupant’s in unit above just a little road noise from vechicles as I was a corner unit views obstructed by trees

loved the size & the potential

the dishwasher didn’t work we didn’t have dishwashing liquid the unit wasn’t clean it needed a really thorough clean walls included

The pick up service was excellent and dealing with staff prior to arrival easy and with great communication. The apartment was in a good location close enough to everything especially One Tree lookout, Marina and Sails with use of the buggy. Kids enjoyed the spa on the deck and having space for movies and games. Lots to do even with cloudy or windy days.

Master bathroom needs some attention shower and shower door as does the lounge itself with marks on the fabric. Kitchen could do with some more cutlery and small plates.just a couple of minor things compared to the great qualities of the property.

a very big appartment with a beautiful balcony looking at the bay and the green area. it is not above the pool so it is quiet. In the evening we always saw the kangaroos which came to eat in the grass area. The airco functions perfectly.

Space in unit was expansive. Felt like a home away from home. Having a second bathroom was helpful, love the large kitchen fully fitted with everything we needed for cooking/ BBQ.

Some maintenance issues need addressing i.e shower screen doors, front screen door, 2nd bedroom door has a hole.

the location.

checkout wasn’t flexible. housekeeping came in before 930, however i advised them that we weren’t ready by then. the towels weren’t cleaned properly it had make up stains on some towels.

great location and beautiful views property was a lot bigger than we expected would definitely recommend to friends fantastic holiday

nothing

The size of the property is spacious

The buggy needs service with a new battery, it was weaker and had shorter life comparing with other buggies. Dishwasher was blocked and the door couldn’t close so the room was full of old food smell, we reported on arrival day. Reception was friendly and organized plumber coming on Monday but it was repaired on Thursday.

The layout was great. Comfy beds and good amount of kitchen facilities. Having a buggy to use was amazing as it meant we could do so much.

The dirty apartment we arrived to was a real disappointment on arrival and it took 2 days to get it sorted. We appreciate the small refund for the inconvenience.

Location was amazing!! Apartment was spacious and fit to our needs perfectly !!

We did try to contact the host on the first day, although they did not pick up nor return our call :( we did manage to figure out our problem we had tho ourselves.