The front door had a broken doorknob. The only way to secure the door was by barricading it. The manager said it was a known issue but didn’t offer us to change room fix it or anything else. Very disappointed.

Security

Great location for Old San Juan. Right near beautiful views of the ocean and the fortress. The staff was very nice and accommodating. The property itself is spacious but a little run down in ways. It was clean. During our stay we could hear a lot of people talking and shouting. Didn't bother us so much. The Air con was noisy but since the ceilings are high and there are fans you can get away without using it. There were no windows that had a good view on the first floor which was to be expected. We got our money's worth. This place was inexpensive, not renovated or decorated in any special way but we enjoyed our stay.

Loud Air con. They keys are tricky to work with. I can't say much here because this place was better priced than most. And we appreciated that.

The location and the view are hard to beat. It is in the center of Old San Juan and literally everything is within walking distance and the castles are across the street! Did I mention the ocean view just outside of the window? An amazing stay for a great price!

Everything was absolutely fantastic!

La ubicacion

Tiene goteras, edificio viejo, las fotos de booking no son la realidad. Llovía y el agua caía por la pared, gotera en el pasillo, las ventanas sin cristales y no se pueden abrir. Las camas de muelles hundidas.

Location

No have good WiFi, and no have soap and shampoo , no parking lot

The location is great!

I had to carry a 50lbs suitcase, a back pack, several shopping bags and a carry- on suitcase to the property where you check-in. After had to walk alone with all the weight down the road about 3 blocks and carry all my stuff up to the second floor, due to the typical architecture of old San Juan, the climb was quite rough and extremely narrow to pull all the stuff! The doors of this property are a joke! The quality is extremely poor and security is something can’t even be an option here! Can’t leave any valuable on the room, the bathroom is so small I almost never fit in it! I weight 200lbs (not really big person). Bath room was particularly full of long hairs all over, mold on walls and really disgusting, I took only 1 shower just because it was extremely necessary! Other wise would never go in to that bathroom. I think this place should do serious repairs and redoing all the bathroom before continue in to business. There should be definitely better places to stay in Old San Juan.

Very clean

Perfect location

Everything it was perfect. Provided everything we needed for our honeymoon. Great stay