Staff were Great 👍

Nothing

Breakfast was the best thing. The ideal location made it easier to travel from place to place

The room was definitely not worth the price. The tv was outdated and the WiFi was outdated. Didn’t work with half my appliances and turned off randomly throughout the stay. My room had a big red leak of substance nexto the bed. The heating didn’t work and was only blowing cold air. I literally could of took a holiday with the money I spent on this trip

Was clean

I couldn’t sleep as the people next door kept arguing and talking overnight.

كان حجز الغرفة بدون افطار ، ولذلك لا استطيع تقييمه ، أما بالنسبة لموقع الفندق فهو قريب من شارع برود واي ، وقريب من جميع الخدمات، مثل السوبرماركت(سينزبري) وتكثر المطاعم في هذا الشارع ، شكرا لموظفي الاستقبال فهم يتمتعون بالمهنية والحرفية ، الدخول كان سريع ، وتم تمديد فترة الخروج ، الغرفة وسيعة جدا ، ونظيفة ، سأكرر الحجز في هذا الفندق بكل تأكيد .

كل شيء كان جميل في الفندق - لا يعيبه شيء .

لم يكن حجزنا مع الافطار ، موقع الفندق قريب م جميع الخدمات ، وقريب من شارع برودواي الجميل والممتع .

عدم وجود خدمة مساعدي الامتعة والشناط

Breakfast was fresh and tasty, I liked the fact that you could just relax at the bar and the lounge till whenever, there was security at the ground floor who asked anyone that walked in their names and room number, I found that really impressive. Especially the fact that you can enter the hotel before getting into reception 👏🏾

I booked a standard room and hated the room I was assigned to, it was really small and everything was not exactly as I wanted it, now mind you, I have been to park Regis so many times, both booked by myself and the other times my friend and the room was nothing like that, It was reasonable space and looked just ok for a standard room. I go down to reception to express my concerns and to change my room, the man was very adamant about the fact that there was nothing he could do and there were no rooms available, it’s fully booked he said . I then suggested for an upgrade, and miraculously there was a room available, I think that was very disappointing from them, as I felt ripped off a lil bit. All in all they could do better, my experience this time was completely different as compared to my previous experiences at the hotel. One staff can just change your whole experience in a place and that was exactly what happened. Would still visit again though

It was so clean, looked really contemporary and modern. We loved the layout and the staff we’d really lovely

Nothing

Friendly

Nothing around to see

Only slept there, beds were comfortable and showers great

Couldnt open window in room

Poor room service

very clean , friendly and good location

nothing

The bed was so comfortable. The lobby and bar were lovely and the entrance was private.

The lighting in the bathroom was way too bright. Would be great if there was a dimmer switch. Or a vanity mirror light.

very good hotel, good rooms, good staff useful location. breakfast a little bit subpar with tired cooked breakfast, but otherwise no problems

See above, breakfast - hot ingredients tired and tasteless. Cold buffet good

the hotel is very clean , bright and staff very welcoming.

bed was a little hard !

staff very friendly and helpful. plenty of food though the fruit salad was not fresh

property was good. just a heir parking was pricey.

This hotel is in a good location, and the room is comfortable.

Nobody who works at this hotel seems happy. It is my third stay of 3-4 nights at the hotel, and I don't think I would stay here again. Most staff are unfriendly, stingy, and uninterested in providing excellent customer service. This started from my dealings on the phone with reservations to nearly every interaction I had with reception staff. The guy at reception on my last night was just outright rude. The hotel is in a party area, and they probably have to put up with many 'party people' , but this should not impact how they treat their guests, especially the other guest demographics.

Very friendly hotel was very clean breakfast was excellent

Nothing

Convenient location but there are many other hotels in the same area.

very poor customer service. Issues raised with reception staff unresolved at the time and no attempt has been made whatsoever by the hotel to resolve things despite subsequently writing to the hotel twice and to their head office.

the location was brilliant and for level hotel very cheap for this trip.

I thought the staff were pretty underwhelming. I’m not quite sure if they had a senior management visit but everybody was very unwelcoming at the front desk. the bar wasn’t open in the evening which was baffling.

beautiful property

the fire alarm went off at 3.00am and continued to do do all day. I nearly hurt myself panicking in the night when it went off the first time.

Great breakfast, nice room and bathroom. Beautiful lobby and reception hotel overall was beautiful

the bed was 2 singles together so dipped if you was in the middle this was not comfortable, room service was a pricey

On the first day I arrived, I attempted to discuss a revision of rates. The manager essentially barked me down and I immediately retreated to avoid a situation where I would be aggravated to the point of starting a shouting match. Very poor relations. It could even be interpreted as prejudice. Not good at all for an institution of this nature. Otherwise, staff were generally friendly and helpful at all times.