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In person experience with Kristian - excellent host Design of the space Location Facilities (the shared kitchen was so useful and gorgeous to spend time in) Their active event program

Nothing. I just wish I could stay there more often:)

房間比想像更大更美😍 家具很有質感，接待人員非常親切有禮，住起來很舒適，希望下次還有機會入住其它房型看看

沒有

This is a beautifully restored building right in the centre of Florence just a few minutes walk to Piazza della Signoria. Emma who met us at the property was friendly and helpful. The reception area was impressive and the rooms we stayed in were beautiful with high frescoed ceilings and contemporary furniture thoughtfully chosen. The art, the interesting books lying around and the coffee on arrival and breakfast on one of the mornings was lovely.

It was noisy but I guess we should have expected that right in the centre of Florence. The shower was powerful but the water didn't seem to drain away properly in the wet room style floor. I ought to add that these things didn't bother me that much. I would still stay at this property again simply because it was so beautiful.

让我最感动的是工作人员Annika Line 她真的超级善良体贴耐心，入住第一晚我一个人很害怕，她很耐心的安慰了我，心里暖暖的 这是个艺术概念类的酒店 ，距离很好，步行可到达所有热门景点 艺术气息很浓厚 不过并没有标准酒店的安保服务 ，工作人员18:00就下班了，胆子小的朋友需要考虑下 这里很美好的还有Annika Line做的早餐 真的 特别棒 很用心的感觉 也很有美感 真的喜欢 比我在附近吃的人均40欧元的餐厅还要好

Last week when we arrive Florence, the weather is over 37 degrees. The room is a loft with only one small air conditioner on the second floor. No air conditioner on first floor and toilet, it is impossible to make the room cool with only one air conditioner on the second floor facing directly to the bed. We arrived the hotel around 630 pm, and sat on the sofa kept sweating for over 2 hours. At least, we have no way but leave the hotel to find another one at 9 pm. The most furious thing is the lady from the hotel said there are 3 magazines missed after we left... it only took us 5 minutes to pack our luggage and gave the key back to her and her colleague. That's the worst experience I ever had on booking.com. This room is not qualified to offer residence once the weather is over 35 degrees. P,S. There is no lift in the hotel, you need to carry your own luggage to the third floor without any lights in the night.

Innovative design forward concept with thoughtful showcasing of art, literature, and interior design through the spaces

Property is really serviced apartments and not a hotel, there is no useful common space and the entire building is dark at night. The staff (who are wonderful) leave early in the evening and there’s no F&B on weekends. It would be a game changer if the property was fully staffed and operated F&B (which seems fair for the rate being charged).

Clean, minimalist design, friendly and helpful staff.

Nothing