The location is great and a kitchen is very handy. They provided an iron, which is very useful.

The room was good but it had some smell in it. It was not possible to ventialte it as a window is on the first floor and by opening it other guests can access it.

I was truly positively surprised how comfortable and clean was this place. Grear value for money. Honestly recommend

Perfect location within walking distance to all interest points. Spacious, clean, and comfortable room. Nice and clean bathroom. Kitchen with fridge.

A wonderful historic house in the center of Krakow. The room was spacious, the beds were comfortable, and the staff were courteous. The kitchen had everything you needed.

I loved the location. The room was very clean and staff was amazing

There was no mirror in the room

The hotel is placed in a quiet street at the distance of 7-minute walk from the central railway station and very close to the Old Town - perfect location. The staff is very polite and helpful. The room and common areas are clean.

Everything was good.

Good central location, generally clan, good kitchen with facilities to prepare meals, quite environment. Possibility to live luggage for collection later free of charge. comfy bed, good usable furniture like cupboard and armchair.

no lifts, and facilities for heavy luggage in upper floors, rooms in the second and third floor via staircase.

10 minute walk to main square, staff we great shops and restaurants near by

Location was good ,hôtel is clean and calm, near to the city center. Staff was good and helpful. I recommend the hotel.

Location, 24/7 check-in, opportunity to leave luggage in the hotel

As windows were open to the terrace which is used by some people for smoking, it is very hard to open the windows as there is a heavy smell

Nothing at all.

In short. The room on the first floor has a window to the building courtyard 7x7 meters in size, where a few big trash containers were installed. It's easy to understand what you get at summer time with about 30 C'. It's unacceptable to rent such rooms. At the same time the receptionist didn't have any regrets and commented that "it's the room you are booked in". Really? Did you mention on booking.com something like "garbage room"? Nothing to add. Be aware.

Cleanliness and location.

The bed was squeaking and the mattress collapsed because the wooden planks underneath were not screwed into the bed. It was dangerous. Also it was too hot in my room compared to outside. Had trouble sleeping because of this. Seems like the ventilation is bad.

No breakfast given by Hotel & Yes Location is good.

The Pillow was very big & the day time sunlight coming inside the room from Big Window. That means can't make room darker to sleep daytime

The staff was nice and helpful. The location is quite prime, not in the very center of everything, but still within walking distance. Plus was to have multiple shared bathrooms (4 in our floor).

A fan would have been nice as it was +33 degrees and the room was, to say the least, quite hot.

Good location and safe accommodation to stay, staffs are friendly and helpful.

Good location, very close to old town.

Wifi is not stable.

It's clean, basic but practical and the staff was helpful.

Location, cost, sufficiently good room.

Noise from outside (doors of other rooms slamming), noise from the yard, creaking of the bed, lack of elevator.

Nice staff, clean room and bathroom, silence at night.

Hotel has no elevator or ramp, and I needed to lift the 30-kilogram suitcase to the 3rd floor in my arms.