The location is very convenient. The staff bar downstairs is very nice.

Wi-Fi is not very good, often disconnected. A lot of dust in the room especially on the sockets and under the bed. The shower had no curtains or doors, and the floor was wet when someone took a shower. The trash can next to the toilet was never once clean during the 7 days we stayed there. About accommodation, the hotel manager is very bad! On the second night, the hotel changed our rooms without notice and without our consent, broke the lock of our locker when we went out, and put our belongings in garbage bags. When they changed us to a 9-person room, they didn't say they would refund the price difference at first, I needed to ask them first! The hotel manager only said a few days for a refund. Or refund us now and we'll find somewhere else (more than 8pm), But then there was no news. Booking.com customer service contacted them and they didn't reply. Two days later, I went downstairs and asked them to refund the money to me. The manager behaved like nothing was wrong. Their invasion of personal privacy and the hotel facilities and cleanliness is the first time I have traveled to many countries and experienced such a bad place for people who have experience working in hotels.

Personnel très sympathique Pub situé juste en bas

Sanitaires (pas très propres, surtout les toilettes)

Geräumiges Zimmer, großes Bad. Gute Lage für alles. Als Gast 24h Getränke und Snacks erhältlich. Gutes Frühstück.

Niedriges Bett und harte Matratze. Heizung ging nicht. Brandmelder hing plötzlich von der Decke. Heizung und Brandmelder gemeldet. Nichts wurde gemacht.

I didn't have breakfast there

It's a hostel so it's just ok

Price.

Room felt with a weird vibe and people were really noisy.

The staff was extremely nice and accommodating - they helped me change my bed, and gave me some ice for my swollen ankle. The location is really good, and it is great that I could drop off my backpack before checking in. The bar downstairs is lovely, and the bar bathroom is very nice and clean. The value for money is really great. I was traveling alone and felt very safe there.

Obviously the comfort of the beds wasn't amazing, because it's 3 bunk beds on top of each other - but to be fair it is not that inconvenient for a couple of nights, considering the price of stay. The lockers for personal stuff in the rooms were rather small. One of the hostel bathrooms was lacking soap, and there were some personal items left behind (underwear and towel).

Very close to Borough market and London Bridge. Bedding was clean and cozy. Beds were sturdy and comfy and the lockers were great, there were enough for me to use two. Overall, I felt very comfortable and slept great! Pub wasn’t overly loud either and staff were very friendly.

Being over a pub, there is no common area or kitchen which can mean you feel kind of stuck in the room. The bathrooms often got soaked on the ground from the shower and could be quite busy, but were otherwise nice. A reading light and curtains over the bed would have been nice and they’re only a minor addition, but not major.

Great location, nice clean room, big bathroom, quiet at night

The bed was uncomfortable because of the hard mattress. The shower holder was broken. Would be nice to have some facilities in the double room (kettle, hair dryer). And there was no possibility to lock the door from inside so it couldn't be opened with the card key from outside

good location for attractions,near to tube station and food shops

the facilities were lacking charging hotel room price but not the facilities not even a kettle You are paying a lot extra for a single room but still treated as an ordinary hostel stay

Good location.

No utilities such as kettle or microwave. No common area to hang out besides the bar downstairs. One of the toilets was absolutely filthy and during my stay the rubbish was only taken out once (staid for over a week). One of the showers didn't have a working lock on the door, while other was missing its knobs. Beds were extremely small, so if you're over 180cm you're guaranteed to bang your toes to the beds metal pipes. Stacking beds 3 high makes the top bunk difficult to get into. No proper heating in rooms. Room had 3 ceiling lights and only one of them worked.

Chap who checked me in (and subsequently was there to provide me with a towel in the morning too) was incredibly friendly and helpful. shower facilities were good; and room not too loud at all. incredible value for central london

toilet wasn’t that nice

absolutely loved my stay at Rose & Crown. The location is perfect and the staff was great! The rooms were very clean and comfortable.

Hand dryers activate easily and can be heard from all bedrooms, even the private upstairs room. Woke me up a couple times but not the biggest deal. Also, the feminine disposal boxes were never cleaned out the entire time we were there and it smelled a bit.

The location is pretty god

The toilets were dirty

As a hostel, it's clean. As a pub, it has a lot of beers.

The mattress

Easy to deal with and service

One shower was broken and there were not a lot of showers available for the amount of beds they have.

localization

the bathrooms are always dirty and 1 shower don’t lock the door

The room had a terrible smell