nothing

worst check in , some items not working missing plates and glasses toaster not working bed was super small check in and additional deposit not ok - apartment was paid 4 months in advance codes for the door sent on email and not what app - some people who travel done have roaming calls options - only data reception number reply with message problems to be sorted out on monday no acceptable

Dream apartments contacted me a few days before travel and told us they double booked the apartment and have to move us to a different property they have elsewhere in city centre, then when planning to go to that property on the day of travel, I receive a call to tell us to go to the original. After a lengthy discussion explaining I was told I have been moved to a different address with written confirmation, all I get told was this was an error and there was never a double booking. Only thing I received was an apology no support or any compensation for the inconvenience of this massive error. We were hoping for at least some compensation as we made arrangements with taxi company to take us to the place we were moved to and receptionist wouldn’t even sort a taxi to take us to the other property. Shocking!

Location was good

Sofa in the living room was broken & not comfortable to sit on. The water in the shower/bath was ice cold and wouldn't heat up. Hairs of previous tenants were in the bathroom. Surfaces and sofa were not clean, there were marks & cup stains on the arms of sofa & on tables/work tops. Smell of cigarettes Dirty dishes & mugs Wasn't an enjoyable stay, which is a pity as we have used Dreams Apartments in the past and have never experienced this before. I doubt we will be back again.

Looked great at first. Well equipped.

Bed no mattress protector and cover in blood stains. Thought someone was murdered here. Shower wall bloody. Fire doors wedged open. Hazard. Slept on couch. STILL WAITING FEEDBACK

Very little

No parking- had to park a 10 minute walk away. Couldn’t shower as shower drain was blocked, bed wasn’t made on arrival, fake nail and hairs on the bed, lighter laying on the kitchen floor. Not very clean. Tv doesn’t work. Have attached photos of the way we found the bed on arrival and the shower drain blocked. Have emailed staff 2 days ago but no reply from them

Location. Warm and comfortable, everything provided. Spotless. Excellent value. Quickly and easily booked. Person on the phone was very nice and helpful. TV has all the channels. Lots of takeaways and shops nearby. Big beds, loads of bedding and towels.

Didn't like having to phone what was to me an international number to obtain the door codes and having to give a credit card security of 100 pounds, even if only a 'pending' transaction. Don't like when a place says it has parking but means you need to go around the side streets looking for a spot and risking a parking fine after 8:30am. Noise from the street is only to be expected though, not an issue for me. Toilet bowl was wobbly, and tap coming loose, it's a nice apartment but a little the worse for wear.

The property was exceptional, spotless and clue for money

There was nothing I could fault during my stay

The apartment was spacious, it has so much potential to be better

There was absolutely nothing to "dream" about these apartments. firstly after carrying my sons buggy up a few flights of stairs. To arrive to apartment 11 to realise there was no cot for him after requesting one and receiving an email back saying "no probs". We then realised how dirty the apartment was, carpets weren't hoovered, you could feel the dirt on your bare feet. Kitchenette wasn't swept, crumbs/dirt apparent. I then went to use one of the microwaves to sterilise my sons bottles, to find that it was splattered with food. The apartment was booked for two adults yet there was only one tea bag and one sachet of coffee which was opened (nothing else!). I don't think anything has been cleaned. Mirrors have marks all over them. My mother then opened the press under the sink which is beside the dish washer, we were appalled by the smell coming out. Having this bad experience so far it made me want to check the beds I'd be lying in with my baby, the mattresses were rotten with stains all over them. Having no requested cot I had to move one of the beds close to the wall so he wouldn't fall out over night, when moving the bed we found alot of items underneath such as makeup etc. Also on booking.com it states there's available parking at the property, landing here today I asked reception about parking he said there's no available parking but can park along the side streets.Also, went to use the oven and ended up having to clean it out ourselves.Having reported these complaints to reception, the man told me there's nothing he could do only report this to the cleaners which weren't back on shift until the next morning. He said I could collect a cot if I drove back over to reception which is a 10 minute drive from the actual apartments. I shouldn't have to leave where I'm supposed to be staying for a holiday. I am awaiting now to speak to a manager