Location

Dirty carpet everywhere. TV was difficult to connect to using chrome extension

Great food. Good lifts. Nice complimentary toiletries.Nice front outlook. Good bar and restaurant.

Stained carpets in rooms and corridors. Not as clean as it should be. Well worn furniture. No fridge in the rooms.

walking distance to city centre and train station. Room was a great size and reception staff were very helpful. Super comfy bed

No regular tea in the room, they had camomile, earl grey and green teas though.

I liked the food and the drinks, the staff was very friendly and helpful

It was very easy to hear other people in their rooms talking or moving about etc

Lovely comfy room, but the shower a bit grubby, very clean, but shower screen seal old, breakfast great, would be nice to not have to order fried eggs, just have a few already out, and the toaster needs replaced, tried twice, bread terribly burnt, staff tried too, but no luck, ended up taking a mini baguette instead - not complaint, just feedback, really enjoyed my stay - staff were fantastic

included above

The pictures of it and food was good

Sheets to small for the bed and room was not cleaned and no bathroom extraction working….

Good sized room and decent view. Staff were excellent and food was lovely.

Carpet had a large stain which hadn’t been cleaned very well.

Excellent room Excellent bar Excellent location Excellent breakfast

Nice hotel, reasonably priced and within walking distance to central part of the City. Nice little bar downstairs to grab a quiet drink and feed.

Just a little bit outdated and key card to enter the room was very moody.

the staff was kind

the carpets were dirty, the drain in the shower was clogged and there were stains in the bath, the tv casting didn’t work and when I asked for assistance I was giving a phone number to ring that wasted my time and international minutes then hung up after 20 mins of trying to communicate the issue

Car parking and breakfast were great

A bit of a walk to the centre

Decor a bit dated and shabby

staff were really nice and the bed was very comfortable, the lighting in the bathroom and big mirror were excellent

a lot of noise / music from other rooms on the floor throughout the night

the staff was so friendly .everything was so perfect .

Size of the room

Room and facilities not what they should have been. Aircon did not work. No extra bedding or pillows. Ceiling tiles missing. Exposed power/electrical compartment. Dirty bathroom bin A very rude member of staff on reception Hotel far too over priced Would not stay again

Lovely, clean hotel with friendly, kind and helpful staff.

It was close to the city

Unclean very dated air con didn’t work no hot water was awful

Staff were great Spacious rooms Great value

Bit tired the rooms No air on

Absolutely beautiful

The other chair was very very very dirty.

Quiet room, when you close your door there are no intrusive noises from outside

Unsafe electrics. I itemized these for the front desk but these included unsecured faceplates, poor wiring, faulty connections on the lamps, inaccessible sockets (unsafe) and a lack of EAI/ PAT stickers - testing would have revealed the faults; observation would have revealed the basic problems.

The location was quite close to city centre

The bathrooms were not cleaned properly, shower drainage was not draining properly, the cups left in the room were not clean.

When walking round bedroom in bare feet almost stood on a large piece of broken glass also small pieces of shattered glass on floor had to go to reception ask for room to be hoovered again polite lady on reception said would be done straight away we were heading into town so this was done while we were out rooms tired and in need off updating

Broken glass on bedroom floor unacceptable

Car parking available & quiet.

needs some modernising & starting to look tired

Average

My bath didn't work and I was charged for damage to room when I didn't do anything there was a glass that broke that was it. I cleaned the room before I left

Good catering.

-

Location

Lovely quiet location, but only 20 mins walk into city centre. Breakfast was excellent, staff were very friendly. Also parking included in weekend rate

Nothing A absolute dive of a place

Filthy- place hasn't seen a good clean in many years. The price they are pitching at is not right as uts very expensive. Needs a refurb

Very comfortable bed and plenty of space in the bedroom. The food was lovely. Had dinner and breakfast here. The staff were very helpful and friendly. Free parking at the weekend.