The room was very good as were all the facilities. Breakfast at Epicure was very good with numerous choices. The restaurants inside the Casino were also very good.

We drove from Bunbury to the Crown Towers and used the Valet Parking which was parked on Wednesday afternoon and not taken out until our departure on Friday morning. The cost for this was $150 which I found very excessive and we will look at alternative venues for our next Perth visit in October

Location, view, comfy bed

Slippers found under bed, ipad did not work, not milk frother for the coffee machine, so expensive. no breakfast

facilities

The room was nice but had not been cleaned properly, there were finger and hand marks all over the windows, mirror and other glass areas. TV had multiple channels not working, called with a maintenance request but no one ever showed up.

1. This stay was "pre paid" on our business purchasing card yet on checkout crown demanded we pay the accomodation again, our manager rang crown with details of the payment and it took 40 mins to resolve the problem. 2. Room was definitely cleaned before our arrival. 3. we found multiple hairs in our bed that did not come from us. 4. TV was not working properly and had multiple channels not working. 5. Maintenance never showed up to fix it.

It’s ok but overrated and pricey not 5* more 4.5*

No disabled facilities as such they say in there bio how they will go above and beyond but in reality they don’t

It was so luxurious

That I couldn't afford a second night

Nothing

I had a truly appalling experience with the hotel staff. My wife was knocking my room door trying to get into the room when a male guest next door came out at 12:30am and began to abruptly abuse and insult my wife for 20 minutes. Terrified, she did not reply back as she was threatened and insulted repeatedly at night standing alone outside the room. We had informed the manager on duty shortly 15 minutes after after my wife was trembling and aghast from their inconsiderate response. I went and informed the Manager about the case particularly stating that I would like firm and appropriate action and also the authorities involved if I needed to. However the managers repsonse was that they have several intoxicated guests in the hotel and they told me they “assume the cameras were on” and caught all of it happening. Despite that the Managers in the hotel still let the guests check out the next day, and there was absolutely NO such action taken. Truthfully, a hotel like like this should not be running if the staff are not matured enough to handle such situations but more importantly they shouldn’t have any security if the security team cannot deal with such individuals or have the guts to.

The location is good, the overall impression is really good, and if you compare all other Aussies hotels this one is valued for the money

The price is a bit higher than it can be. All other next-door facilities such as Pubs and restaurants are a bit more expensive than the average in the Perth area.

Not as good as it used to be. Couldn’t really get a drink after 8pm and just landed from Uk poor

As above

Whenever i come to perth always stay at crown.Never disappoints.

View was awesome. Room was comfortable. Room service was quick. Staff were very nice and helpful. Location was perfect for going to a show at the Crown Theatre.

The view from the studio room was amazing

There was nothing to dislike.

The setup of the room

Coming into the room to a completely dead iPad and having staff ignore my request to have it replaced, went downstairs to the concierge only to wait another hour for a simple iPad replacement, I work in this industry and know this is not the industry standard, need better trained staff

Nice view from the room

The service wasn’t great

heated pools in winter 👌

The casino

The Price

Everything

Nothing

I loved the beds! They were amazing! And the facilities.

The parking is quite far from the actual hotel and hotel reception, taking luggage to the room is hard if you don’t have valet and is a decent walk up through crown and all its restaurants/metropol

clean and luxurious with lots of choice of places to eat

Room, Bed, In room service/dining food was excellent, View, Staff, Pool, Access to the hotel and how secluded it is from roads and other buildings.