The hotel is amazing. Beautiful lobby with stain glass windows. Quiet rooms. The neighborhood is very walkable. Restaurants, bars, live music, shops and galleries close by. Staff were very friendly and easily accessible.

Great location and nice decoration.

The “Hotel” is completely overpriced. Other than the interesting part that you stay in a wonderful decorated church in a good neighborhood , there is nothing else to it. I would call it an upgraded hostel stay without the fun of the socialization you have normally in a hostel. Or a very expensive airbnb. There was no one on the premises other than the guests and the cleaning woman. It’s somewhat creepy—if you have a question or a problem send a text to an anonymous mailbox and you get a reply without any name attached like a voice in a horror movie. Is it a chatbot, a group mailbox, or? There is no housekeeping at all through your stay, even if the rooms cost more than $500 per night. And in most rooms you don’t have any windows you can look out which gives you a very claustrophobic feeling. But you can look into the lobby which is (night and day) extremely brightly lit and plays loud music all the time (it’s turned down between 10pm and 8am). Unfortunately, if it’s not your favorite music, there is no escape, as it drones into your room. To be fair, the management provides ample earplugs and eye covers for your protection. The hotel is owned by a real estate management company which claims to give a huge amount of its profits but nowhere it tells you how much or what percentage—only how many showers and beds you generate for the homeless per stay. If you have any complaints the answer seems to be that you should feel good since your stay provides showers and beds to the homeless. They even hang a sign on the outside door proclaiming that they are generous citizens and a credit to their community, but still no specifics on their actions. Long live noblesse oblige!

Very clean

Staff was helpful. Nice cool & quiet area

No maid service

Beautiful ambience, clean, comfortable

Amazing facilities but hoped that the recording booth was soundproof- loud music played right outside the window came right through which meant I could not record in there

Good for the price and it was clean

The staff was incredibly helpful, gracious, and present. They responded immediately to every question I texted.

The room was very small. Given the cost of a stay there, I expected larger accommodations. Additionally, the room's description mentioned a sky light, an essential feature given that it had no windows. However, the sky light did not open to the sky. Instead, it was just a glassed in hole in the room ceiling that showed the hotel's ceiling.

Very efficient. Clean. Unique. Excellent location.

No complainants.