Die Lage und das Zimmer in der 6. Etage mit Balkon und Blick zum Fluss und der Stadt

Personal nicht immer aufmerksam genug

Lokalizacja, udogodnienia w hotelu, obsługa

Nie było nic takiego

Super położenie, rynek, Wawel, Kazimierz w zasięgu spaceru. Bardzo czysto, nowocześnie, pyszne jedzenie, drinki. Caly personel profesjonalnie i na najwyższym poziomie.

Brak

Super location for exploring Krakow - beautiful views of the river and city. 15 minute walk across the bridge to Old Town. Would definitely recommend a balcony room in the summer. Air con is amazing!

Breakfast was overpriced (for local market) and didn't have many options for UK/ vegetarian palate. A lot of the published items such as smoothies and granola pots weren't available on the day we tried it. There is a wealth of better and cheaper options to be found outside the hotel.

The breakfast was great.

I've booked a room for 4 people. We've got called a couple of days before arrival to check if we're really coming (which we confirmed) The payment was demanded right at the check in. It was strange, but I still wasn't suspicious. The room given to us had a small double bed (approx. 140x200 cm) and a 80x180 cm foldable one. I went back to the reception to correct the obvious mistake and ask for a proper 4-person room as I booked, but was turned away really harsh. It was explained to me, that I should have known that their standard rooms have only 3 beds, so booking as a family of 4 means that I want to bedshare. And I should have booked an other room type if I wished to have 4 beds for 4 people. The conversation didn't go anywhere, so I've offered to pay for an upgrade, but turned out they were fully booked. I wonder if they called us to check if we're coming, why couldn't they ask if I really meant to have 3 tiny beds for a family of 4?

Modern decor, very clean, warm, cool looking building.

Velmi dobre situovany a cisty hotel.

Nothing

Staff were excellent Hotel very clean and modern Good choice of breakfast Very relaxing stay and not to fat from centre Good choice of parking spaces We will be back

Everything was excellent

No frills hotel but more than adequate .

None