The chef Eduardo was excellent and cooked great steaks plus the pool was nice...

The glass sliding door to the balcony would not close all the way left open 1 inch and on the other side against the wall the glass was open a half inch all the way up the wall so you could hear all the noise from the street plus let in flies, mosquitoes and spiders. I requested it to be fixed several times but never fixed it. The mini fridge was broken and several other things in the room.

The hotel is very well located if you are a tourist in bogota, the lady at the front desk was very nice and the guy that wears a suit and a radio was pretty cool also. the pool and the bar really nice too

- Comfortable beds and good shower. - Brayan at the desk was very nice and helpful. - Hotel was very safe

- Breakfast was not great, nothing had any flavour - Noisy pool area and corridors - Need more power outlets for chargers near the bed

I had been there prior to covid. It was great then that's why I went back this time I checked out early

I mentioned the sliding shower door not working properly.

Great hotel. The best thing was the friendly staff and the great room service. The bed was amazing and the rooms were relatively sound proof. The staff were super friendly and made sure we had everything we needed. The location was great and we walked around the city. Big and tasty breakfast.

Can't complain about anything.

Swimming pool

Music was too loud at swimming pool

nice looking large rooms v clean

nothing only stayed the one night

location. hot water and the room was not bad in the overall

na

it was nice

short staffed

the location

there were old hair in the shower

Great to go visit Bogotá by foot. easy to go from the airport. clean with great facilities (sauna, hamam, swimming pool).

the property in between two streets so no great view and noisy. no airco

Sorry but nothing, nada We warn to book this hotel, money rip off. the service is not good.

We received smaller rooms than booked. Quiet room was requested and we were given a room next to a noisy construction site. unfriendly staff, new room was much smaller. Credit card will be blocked with the amount of the booking 3 weeks after the stay, although it has already been paid directly at the hotel. hotel does not respond to emails and booking.com refers to the hotel but no response. we advise not to be fooled by the fotis. The pool was also dirty...

Workers were nice and kind.

Foods were horrible but thanks to workers they didn't take the money for the food.

they helped us check in early at 5am which was much appreciated as we were exhausted - lovely staff and great room. a little dated but very comfy. sauna and steam room could do with a refurb

nothing

Pool was very welcome. Food in the restaurant was good, if a little slow. Staff were very helpful!

A little outdated. Lift doors open spookily slowly.

The staff was incredibly helpful, warm, and accommodating. The room was huge! The pool area is very beautiful.

We didn't have wifi in our room for most of our stay. The wifi seemed to be out for our whole floor. We asked them to fix it, but it was never fixed. If internet access in the hotel is important to you, I'd pick another hotel. The tv in the room was small and not a smart tv.

Concierge services were really good.

Breakfast did not meet my expectations.

Friendly staff, exceptional room, very clean. Breakfast was good. Swimming pool is open till 10. Can't say anything bad.