The staff were amazing The club room nice not good

It was really expensive and only after an upgrade did I get a little value however they could not include breakfast downstairs and said they could not possibly include which I thought was really awful considering I was travelling alone and paid a lot of money to stay and I stayed a week there were no power points for phone next to bed and I tripped over wires also the toilets needed brute force to flush it was really awful and that was dismissed Also parking was extra and awfully expensive and not on premises also I was told I got discount so didn't receive ihg member points appaling

The staff were very attentive and helpful.

It was a very hot day and unfortunately the room temperature can't go below 19 degrees. A bedroom temperature of 18 is recommended for a comfortable sleep.

Everything was perfect!

Odd stain on the seat of the chair in room 117. Breakfast seemed slightly unorganised, no coffee cups or cutlery but was soon rectified when we told staff

Looking for a hotel in the city centre this ticked all the boxes, great location and parking over the road

Clean, excellent location and well decorated.

No parking.

Everything was perfect, the staff were very friendly and extremely helpful.

Central property near the AO arena . Clean room Lovely breakfast Bar open late Friendly helpful staff

Nothing

The staff were very friendly , was travelling for a concert for my partner’s birthday , they left a card and free drink card for us both to enjoy a complimentary drink. Breakfast was lovely and nice clean hotel. Will book again next time i come to Manchester as ideal location too No parking at hotel but plenty of options very close by

Excellent service lovely breakfast easily accessible to all places

Nothing

The location to the AO arena and the close parking. The staff were lovely.

The staff were really friendly and the room was clean.

The food was mediocre.

The location is great for the band on the wall. The staff are very helpful . The bed was very comfy. The executive lounge was a nice experience.

I thought the corridor on the executive floor looked like a travelodge , walls painted black and white with no decor at all. You would think it would be done up like the lobby?! The bathroom was much smaller than you expect for a junior suite. A very tiny narrow bath and a very tiny shower like you get in a caravan. Didn't care for the toiletries, they are not good quality. I dont understand why some of the soft drinks provided for free in the executive lounge couldn't be placed in the fridge in the room for your arrival?

Bra beliggenhet, rent og pent

Very clean. Comfortable beds. Very nice staff.

Toilet didn’t flush properly.

Clean, great location.

Beds too small.

Very Friendly and helpful staff. Very clean and comfortable beds. Food was great too!

There wasn’t anything we didnt like

Good size and location, as well as clean friendly, decent breakfast.

Rooms were very cold, turned the heat on but it never got warm. Might be better in the summer months, but just too cold in winter.

All good here, regular visitor, nothing to complain about.

Nothing

Quarto confortável, espaçoso e silencioso, ótima localização

Cama muito mole, funcionários que não possuem informações precisas sobre a cidade.

Lovely and clean and Great breakfast

Nothing

Hyggelig og imøtekommende personell

Hotellet bærer preg av konstant turisme. Det begynner å bli slitt. Burde vurdert å pusse opp og fikse mangler. Om ett håndtak i dusjen er knekt, så bytter man det. I tillegg spurte vi hotell personellet om å skru på tv en i baren for en fotball kamp. Fikk til svar at noen hadde stjålet den og hadde manglet i over en uke

The room was very big and we had two double beds which was nice and they were extremely comfortable. The hotel is in a great location in the northern quarter and within walking distance to the shopping area too. There was plenty of public transport options near the hotel too

La literie et la salle de bain

La télé marcher une fois sur deux et un matelas sur les deux étais trop moelleux

staff excellent very friendly breakfast was one of the best

room furnishings were a little jaded for the price paid, curtains were all creased

The dest staff and night staff was amazing could not of done more! Lovely staff

Bed was like a water bed! The breakfast was just disapointing! Loads of choice but awful scrambled egg was awful! Egg benadict was stone cold! Like it was made night before! And egg was hard really need 2 train the staff as the room was expensive! Good night service but awful breakfast witch is the last memory of a guest shame.

Clean tidy modern

Nothing

Room, staff and location were all good.

Bathroom needed parts fixing

The ladies at breakfast were very nice

The girl On reception was just so rude not one bit helpful checking in charged me the wrong price not what I had booked on booking.com then said Wel that what is on my screen there nothing I can do about it , asked her about parking she said I can park anywhere I’m from Ireland I hadn’t a clue where to park ,asked her for the nearest shop to get water her answer was down the road .

Good location

The fitness suite, had very few machines, two of which were out of order. The breakfast had ran out of some products by 0945, even though it was due to be served until 1030. The room had stains on the carpet and the shower temperature control was broken.