Room Location, view Breakfast

Nothing

The breakfast is good, but it will be better if there's any vegetables. All the staffs are nice there.

The distance between the hotel and the NEC is a little long, I tried walk to NEC but it took me 30 mins, then I tried to take the bus, bus is faster but the way from hotel to bus station is still 900meters.

The breakfast 😋 was really good and plenty of choice

The parking charges were bad 👎, I paid at the machine where it took £8 from my account but I have received a parking ticket from the company that does your parking, please find a better and easier way to take the payment

The location

I paid for a room that slept 4. I had one double bed and a slightly larger than single sofa bed, that was far too small to fit two people and it was extremely uncomfortable and clearly needs to be renewed! The room wasn’t very clean and neither was the toilet. Very disappointed!

Extremely friendly reception on arrival. Lots of choice for breakfast. Really big comfortable bed.

Really comfortable bed. Perfectly good breakfast and all your staff were efficient, pleasant and polite....you should be proud of them as they are so important to your business. i found it easy to talk to them and relax.

I thought that one plug point was not working in my room, but I might be wrong. my evening meal was OK for the price but no salt/pepper on the table...trivial problems in the great scheme of things

What you expect from a holiday inn really! Selection of firm and soft pillows is nice Breakfast was a good selection Plenty of parking AC is good good value for money

Cleanliness lacking - many hairs in bathroom and shower at arrival Leaking shower screen Bed sheets barely fit the bed Is a little off the NEC site so not as convenient as would like

Pequeno almoço .

Um pouco de pó no quarto e ouvem se as conversas dos outros hóspedes dos quartos contíguos .

The bedrooms were really clean and comfortable

Wasn't as much as a selection for hot breakfast but was ok

Allowed early check in in due to large event round corner very friendly staff good location

Paying a 3rd party company to park parking should be free for guests I know close to airport but should still be validated

Everything , beautiful hotel staff and breakfast. Value for money. Whenever i stayed in holiday inn express. Always get good deal with good staff. Thanks

I wish there was also conditioner for hair. I couldn't wash my hair because of no conditioner. Shampoo was there. Thanks i wish there is parking facility. .

Me gusta mucho la hubicacion y el ambiente

El trato del por parte del recepcionista alto con gafas nos trato mal por no hablar ingles,ni se molesto en buscar otro metodo de respondernos solo se molestaba por todo y noa dio una habitacion demasiado pequeña, deberian de hablar un poco español ya que en españa hablamos todos los de los hoteles en ingles una verguenza por parte de ese recepcionista

Good

Didn't have breakfast as left too early . Convenient location

Lots of noises throughout the night I barely slept . Everytime someone went to the toilet the pipe work sounds from bove and next door. I had only been there an hour when another guest gained entry to my room while I was in it. I reported to reception. He could ha e done that if I hadnt been In the room. I could have been undressed? Made me feel uncomfortable .

Was clean, comfortable and enjoyed the stay

Location. Need taxi to move around shopping or leisure centres.

close to the NEC

n/a

Easily accessible, clean and reasonably priced

The menu was very limited

Good choice of breakfast, including some gluten free options. The room was okay and comfortable. It was good to be able to buy some toiletries I had forgotten

The TV didn't work with BBC1, there was no sound and I found the previous occupants discarded contact lenses on the bedside table so cleanliness could have been better

the staff were lovely and good location

nothing

breakfast was good, rooms was clean all in all good break

ive stayed here before, staff are always excellent. Breakfast is how i want it - no fuss but enough of it and a relaxed atmosphere. I like the facilities in the lobby and the general business like but relaxed atmosphere of the hotel. The staff are attentive, friendly and are willing to be human with you too.

the only thing i'd like is a gym, but other than that its all good.

Clean, basic, fit for purpose of one night. Handy pub next do for evening meal

Not easy accessible from the train station. No taxi available as no events on at NEC We booked one to take us to hotel It didn’t arrive so we walked. Took 25 mins across main roads and car parks. No shuttle bus to airport in the morning. (Apparently they used to but no longer provide that service) Lots of confusion at check in as one system was down so only one person on desk. After a wait the was also confusion on if room had been paid or not! Fire Alarm was set off at 6am for 10 seconds (if that was a test then a more appropriate time would be better)

The bed was comfortable. The hotel was quiet. The shower was good and I liked the Dove products for hand wash and shower gel. The breakfast was good.

Having to pay for the car park.

It was Cheap and cheerful and included Breakfast.Room was clean and tidy.

Air con, I like windows open and fresh air in the room

Staff were friendly and good location close to airport

Paying for parking inside hotel grounds meant that the cost ended up being the same as more expensive and luxurious hotels. Room was a bit dated and beds not very comfortable. Breakfast was average and the coffee really not nice.

Nice if you must go to NEC. Has a very nice pub and great staff overall

Hot breakfast is too late at 7 am. One of the staff in reception was very stressed and therefore a little snappy. More staff needed for massive checkins

Nice staff Great place, perfect location for us . Breakfast ,nice choice .

No problems at all Could have done with some hash browns at breakfast. Had to find something 😁.