Beautifully presented; lovely attention to detail, friendly and welcoming staff.

Beautiful interiors, glam, clean.

Beautiful hotel . Amazing helpful staff. Breakfast was amazing

The couch in our room had stains on it. The hotel restaurant was closed on a Sunday evening so had to catch a taxi into town ti eat dinner which seemed a shame after paying for the hotel for 1 night

As expected, the room and the bathroom were big, clean and modern. We had a good night there. Also the breakfast was very good. The stay overall was good. There is enough parking space and a bus stop is nearby.

very helpful and lovely receptionist Francesca, replied my message very quickly before I arrived, provided all the helpful information when I checked in. A gentleman called a taxi for us and brought us to the car. superb service.

nothing really. the location is not in the city centre but as they said in description, 30-40mins walk or £7-9 Uber.

Very expensive breakfast, we were very surprised.

Everything! close to centre, friendly, attentive staff, room was fantastic and spacious. would def recommend!

N/A

exceptionally clean , staff were very attentive

clean. tidy. beautiful

nothing

really cute boutique hotel, the honesty bar was a cute idea. The bathroom was lovely and the bath a very nice touch.

it really didn’t feel like a 5 star experience, from staff being moderately attentive (trying to check out there was no one at reception, turns out the person was having a cigarette out front of the hotel) to the bed definitely NOT being an ‘extra large’ it was a Queen at most. Just certain things you’d expect to be better. Just a kettle and instant coffee for instance, you’d expect a coffee machine for this price, water not always being super hot. Nothing outright bad just not great.

Nice comfortable rooms, boutique hotel, the chic honesty bar is a lovely touch to this hotel.

For the price point of my booking I’d say it didn’t quite feel it met the expected standards, it’s a lovely looking hotel but room was let down in certain areas.

If we ever travel to Bath again, we will definitely choose this Hotel again. Everything was impeccable, extremely clean (one thing I always check in the hotel rooms is the kettle, which in 90% of cases is dirty inside, but this one looks like new so big plus for this). I found in the room many snacks, tea, coffee, hot chocolate and water. Very friendly staff, when we arrived they gave us a map of the city and gave us all the information we needed to make our vacation perfect, helped with the luggage, etc. I highly recommend, it is definitely worth the money!

Nice enough hotel. But for the price thought it would be more upmarket.

The staff were all amazing! Service across the board was fantastic. We had lunch in the restaurant which was great. An amazing stay thank you all!

room and breakfast

All very good

Excellent staff- knowledgeable friendly & helpful. Beautiful property & great rooms

Nothing it was perfect

Really friendly staff went over and beyond. They even put balloons in the room for my partners birthday. The room was beautiful and breakfast was amazing really good quality.

Nothing was amazing just wish we could afford to get away like that more.

beautiful old building sensitively restored!

hard pillows (but that’s a personal choice thing) no mirror near a socket to use the hairdryer

everything

everything