Room, breakfast, location, views, special function organisation and food, all excellent.

Breakfast was good. Staff were very helpful and friendly. Rooms were clean.

Maintenance of the lift not repaired during the 2 days there. Shower not working on the second morning as we left Reported to staff who said they were sorting it for others or find them another room

Location rural but very near centre of bath. So quiet and relaxing. Staff fabulous and a credit to the owners. Very attentive and accommodating.

Staff were nice, but facilities were outdated

Beds and pillows weren't comfortable. Elevator was not working. Food in the lounge was not good. Not worth the money for the cost of the hotel. Would not recommend or stay there again.

Easy to find. Ideal location. Good service. Excellent breakfast.

Well it's a bit pricey.....

I cannot say anything bad about this hotel. The food options, staff, facilities, grounds, location. Is exceptional. So much so we have booked again for November.

This is an exceptional property. The food is excellent and the room is so clean, comfortable and spacious. Parking is well away from the street.

I thought that the prices were a bit steep.

Staff were friendly and helpful. Position perfect as easy access to town via bus or car, but also exceptionally peaceful. Muntjac deer in the garden. Breakfast was very well catered and rooms vert comfortable with all we needed

Nothing

Lovely grounds. Handy for bus into Bath. Lots of lounges to sit in . Hotel was very quiet and it seemed strange to be in a room so far away from the main part of the hotel. It felt like we were the only people in the building.Very nice staff .clean surroundings.

As above

Lauren the receptionist was absolutely wonderful she made us feel very special

Nothing, everything was wonderful

Absolutely stunning historic building. Our accommodation was wonderful and the staff fabulous! Thank you for a wonderful experience.

The experience of a good hotel and excellent breakfast, the location of property very Easy to find.

It was clean and well appointed with excellent, friendly and helpful staff.

Only criticism was the lack of power of the shower. Was not strong at all. Expected more.

Attention is super high level from a luxurious hotel and matches what you paid for, as an example, we went late for our dinner reservation almost 1 hour and they kept the restaurant open extra hours so we can have our dinner amazing service! Also our car went dead (battery) next day when leaving and they sorted out by calling a person to do jump start !! So whit this level of attention it was cheap what we paid

The staff, the food, the ambience and how truly pet friendly this hotel is. We will definitely stay here every time we visit Bath. Beds were comfortable, everyone we spoke to was very friendly and kind and the food at the fine dining restaurant must have been one of the best meals we have had recently.

Not much to say, maybe a bigger/healthier room service menu.

enjoyable stay - comfortable and clean

Disappointed re poor choice of white wine by the glass.