Breakfast and staff were outstanding especially James and many other front reception whose names I could not see as they were not wearing badges. Breakfast had nice daily variants for different dishes, lovely local fruits etc. although they could have done a bit better on jams and spreads. Perhaps some honey would be nice. A huge boost for City Suites was the 24 hour coffee machine and fresh water supply in the main lounge so all guests could benefit from the infrastructure. Love to return and the only hesitation would be in the location itself right at the Eastern edge of the main city area and restaurants were few and far between. Having said that, excellent inexpensive bus connections to many many tourist areas. One thing to remember overall is the command of English is not so great but they make up for it in kindness.

1) quirky East facing bedroom shaped like a teardrop ! Very odd although I managed to make it work. No hint that I would be allocated this room as my booking was only called standard room...same room for my daughter but one floor below as this shape had only of each kind per floor... 2) Hotel squarely faced a spaghetti junction of 6 expressways at a MAJOR junction and I nearly had a heart attack but the noise insulation on all the main windows was effective in the end. They warned us there was no way to change rooms as they were sold out and said we could try another day but too boring and tiring. 3) NO hooks in the bathroom so towels were always changed daily as we could not even hang them for a 2nd use ? Very very odd. All self-respecting hotels around the world have hooks. I had no choice but to get hangers out of the wardrobe and use those best I could. It feels very counterintuitive to the climate to keep on throwing towels in cleaning after one time usage....The ceiling ventilation for while you were using the bathroom was very very noisy and not particularly effective. In addition, the room could not be heated properly as the system would default to 20 centi even if you tried to raise the temperature so I suspect it was overall faulty. 4) Effective yesterday, CitySuites was getting rid of ALL toiletry provisions in the room so you would need combs, shower caps, toothbrushes, ear cotton buds....Good luck future guests ! They cited the climate which I think is very funny bearing in mind the No TOWEL HOOK fiasco.... 5) Cleaning staff a bit erratic. Inspite of leaving the "Do not Disturb"signage switched on, a lady barged in to clean my room as I came back from breakfast and needed to do things....I did not shout at her but it felt weird. She swore in broken English that I left the "Clean Room" sign on.....

Very close to raohe night market! We went there all the nights we stayed.

Room was quite tiny, but provided all the basic necessities.

Location worked for me, room was always clean. Linen was great.

Did not expect that a 4 star hotel would put me in a windowless room in the basement. Aircon vent fell down in the middle of the night. No power to the plug points from 10pm on my last night. Night shift did not want to exchange cash against my card and wanted a 15% handling fee although this was resolved promptly by the day manager as soon as I mentioned it. Room was very tiny and in fact so small the bed was against the wall on one side.

The location is near to the night market

I pay extra for city view and the view in level 5 is terrible, just flyover.

Cleanliness Good location adjacent to transport and food Gentle staff

No rest room in reception hall

the service provided by the reception staff were very good as they were very attentive.

no lunch or dinner at hotel. so we need to go out and eat.

convenient. nice lobby lounge area and complimentary coffee. super easy walk to the riverside park and RaoHe night market .

furniture in bedroom needs to be updated .

the environment and the location is good , nearest night market and MRT room is clear and big …