It was such a nice stay, cute little place and the swimming pool is def a plus. The restaurant has a nice view and breeze. The staff was very friendly, kind and helpful.

The rooms should be cleaned better. I mentioned this at the hotel and they acted immediately by sending the cleaner over again. But the room was still not clean really. Overall the whole place can use a little bit of a freshening up. Maybe the reason was covid, less customers so less maintenance needed..?

staff were very friendly and helpful. This is a really cool hotel, there’s a great atmosphere and it’s sociable, the rooftop restaurant was amazing, some of the best breakfast food I’ve had in Puerto Escondido and there is a pool bar.

the lighting in the room could’ve been better and general cleanliness. I think we may have had a room that wasn’t the best but the lighting was quite dark. Overall the size and structure of the room is good and comfortable, there’s just some cosmetics that may need improving.

Very nice and kind stuff! Nice place, in walking distance to the beautiful beach! Huge comfortable bed!

The shower cabin in the bathroom could be better cleaned. Noise from the pool area.

Staff was okay

Internet doesn't work and TV doesn't work, in 2022 it's unacceptable.

Good wifi for working Nice restaurant and work areas Helpful staff who let us change room when requested

Felt a bit tired in terms of decor. The rooftop bar appeared incomplete. Initially given very dark room which was meant to be a deluxe junior suite

the staff was helpful

Jan. 2022 Terrible for $100usd/night. I expected the room to at least be clean. We walked in the room and it was visibly dirty. I went around with a few Lysol wipes and picked up lots of dust and hair and dirt from the side tables by the bed and on the light switches and in the bathroom. Took me 3 minutes to wipe these surfaces around the room with Lysol wipes so there should be no reason it was not done. The wipes were visibly dirty after I went over the surfaces. I honestly think they only changed the sheets and towels and swept the floor. Nothing smelt like cleaning product when we walked in. Overall the condition of the room looked poor. Rusted metal on lights and taps. The air conditioner was noisy and did not seem to work efficiently. The door did not lock correctly from the outside. The bath towels were hard. One was ripped. There were no hangers in the closet. A closet without hangers. No mini fridge. The lounge area downstairs had ants everywhere and the pool is green- not taken care of well at all. I only put my feet in. Terrible location. Noisy dogs outside. Not sure this block is the safest place in the area. And it’s a long walk to the beach compared to many other guest houses you will pass on your way to the beach. Overall I just expected more for $100/night at the very least to not have to wipe my own room when I walked in. I would not recommend anyone book this place for this price. I think the hotel is aging and not being taken care of well. The pictures they have online certainly do not match what is offered today. And so I hope my review will let them see they need to lower their prices if they are offering these low standards. Giving some credit for nice staff who greeted us when we walked in and they were around still after dark to help us when we had a few questions.

The hotel is nice, the staff friendly and ready to help. There's a nice pool and a roof restaurant that serves breakfast (with very good coffee).

The problem with this hotel is the noise. They play loud music constantly from the pool area, until late at night (they said it stops at 10pm but it goes later than that) and you can hear it from your room. In the morning you can hear the hotel' staff working, phone ringing, dogs barking... and you can't sleep properly. It's a pity because it's actually a nice hotel but overall we didn't have a good time here.

The restaurant food was very good as well as the staff were great in the restaurant. The AC worked well. The bed was comfortable as well as the comforter was soft. The shower had hot water. The drinks and service at the pool bar were good.

When we checked in the women at the front desk was not welcoming or friendly. The reception desk was covered in papers, boxes, random items that made it look messy and unprofessional. When we went up to our room the door was wide open, the floor was dirty (still had sand all over it) and our towels we ripped and stained. We contacted the reception around midnight as there were guests staying in the hotel who were allowing their dog to bark and let their kids run around screaming. I understand during the daytime and before 11 PM but after 11 PM this should not be allowed. Also dog were peeing on the pots in the reception area and the person at the front desk was allowing this to happen. There should be more rules for those who bring dogs tot he hotel. Or at least have staff that hold people accountable for this bad behavior. I am a dog owner so nothing against dogs, just the lack of accountability of guests. The safe was broken in our room. The pool area was unclean with food on the floor from the people the previous night hanging around the pool. This hotel needs to be updated, there are a variety of repairs and upkeep around the hotel - things like the floor tiles, light fixtures broken in the room, painting,

The location is in a noisy neighborhood with barking dogs to include a barking dog on property then never shut up, lots of people in and out made me feel unsafe, no security, bathroom was disgusting had long black hair in the shower and dirt on the floors, clearly had not been swept or mopped. Sheets had a burn hole and stain on it. Noisy location, questionable neighborhood, more like a ghetto hostel than a boutique hotel. The swimming pool is nasty, and clean and the cabanas around it are dirty and soiled. We will not be back and I do not recommend this place to anyone. Spend more money and stay near the beach. We paid for five nights and we could only tolerate two nights and then we left. That is how bad this place is!!!!

Noisy location, questionable neighborhood, more like a hostel than a boutique hotel, we will not be back and I do not recommend this place to anyone. Spend more money and stay near the beach.

Clean room; comfortable bed; courteous, helpful and friendly staff at reception desk and in the dining area; on-site pool; frutos rujos bowls for breakfast; bright airy rooftop dining area; shuttle to aeropuerto; close to OXXO and Centro

Network connections were spotty

I loved the pool and lounge area. Also the bathroom and bed were very comfortable

Great place to stay, comfortable bed, clean room, super nice pool and terrace. Staff was amazing, sometimes a bit confused, but they always tried their best to give us recommendations etc. Would definitely come back:)

Very clean. The staff. Services.

The room was nice and overall the hotel was in good shape. I really enjoyed the restaurant on top of the hotel. It is a small property but the space is well used.

There appeared to be some long term guests that made themselves at home. They had barking dogs and random stuff strewn about their balconies. It was trashy and I was annoyed by frequently barking dogs in the hotel. Also the wifi was horrible. I asked about it and was told it’s the whole city. But I went somewhere else that same day and had a perfect and fast connection. Overall there are much better options in Puerto. I’ve stayed here 3 times and this will be my last.

Tastefully dedigned hotel. Small but nice room. Breakfast (not incl) very good, on rooftop terrace. Liked the pool and the free airport transfer.

Surroundings a wee bit sleezy. No elevator.

I booked double room and for them double room is two people not two beds.

free shuttle to the airport, very close. Safe neighborhood to walk at night and eat out.

Nothing to add here

We have been staying at the Shavanna hotel for over a week now and have extended our stay until the 4/5th March. The reason for extending our stay was all down to the staff and how lovely they are. Every single one of the staff members are so welcoming and helpful. Living here in Puerto Escondido has been so much better since staying at the Shavanna Boutique. The food and drinks are exceptional and the staff will always go out of their way to help with anything! The cleanliness of the hotel is impeccable alongside the pool area and general living. We will come back to puerto again and would not stay anywhere other than the Shavanna! 10/10!!!!!

We loved EVERYTHING!