Swimming Pool is wonderful, Bed was comfy, Room service and support staffs are really helpful. Though second night the AC stopped working. They came immediately and fixed the issue for us. So hats off to them. Location of the hotel is also centrally located to most of the tourist areas around 7 to 10 kms. except battu ferrungi which is some 30 km away from george town.

Breakfast at the room is not at all good, Esp. the not hot french fries was a spoilsport. They should think of a simple buffet breakfast with minimal variety like Bread toast, Live omlette section, Bread butter, Jam with toaster, simple fruits, juices, coffee and tea will be more than enough than spending cost in packaging. To withstand competition from nearby hotel they should immediately rectify this. So that they wont lose more business to other hotels in the coming years. Generally public transport is not that great in Penang hence will always have to rely on Grab Taxi App (so tourist better have a data package sim and install this app in their mobile and have it all the time for smooth commutation or else needs to go for a rent a car)

- parking - staff - swimming pool - price - room

- room could be cleaner

Hotel location is good. Restaurant, night market, retail shop all within walking distance.

facilities a bit season as this is old building. toilet cleanliness not so great.

This time I have very bad hotel not clean at all the room bad very dust not clean smell

Friendly staff & great location. Food courts, durian stalls and many more are just within a walking distance.

None

At town

No buffet breakfast

I like the environment. .

So sad because swimming pool under maintenance.

we get 4th floor which is same floor with pool level,very convenient for us

don’t have buffet for breakfast