Unfortunately this was a very small onsen town that most people wouldn't visit but because of that the staff were incredible as they weren't used to non japanese tourists. They bent over backwards to help us and inform us of how things work. The room had a large window overlooking the river and it was very zen watching the sunset. The private onsen was wonderful and i couldn't recommend the experience enough. If you want to get off the beaten track i would recommend this place as a great reset after a hectic japanese schedule.

Nothing the hotel could have done but a bit more exposure to the town would be good as there is not much to do there though we found some great food under the train station.

ウェルカムドリンクのロケーション、温泉、癒しの音楽(水琴窟)、お土産物店の品揃えと接客、トイレの香り袋

廊下がずっと赤だしのお味噌汁の臭いがしていた、冷蔵庫の音がうるさかったので止めた

We paid extra for our ticket to get dinner in our room. The customer service and the food was just amazing! The food was traditional and an amazing experience!

I wish I could have stayed longer!

Close to rail stations Excellent outdoor onsen water with view Tasty dinner & breakfast Quick to respond when I request a fan for room Staff at front can communicate in English well

Cannot adjust air conditioner working mode (have to request a fan to cool the room)

Excellent service, great location, excellent onsen with rose petals

Pricey

As a solo traveller and a frequent visitor to Takarazuka I love this hotel for its convenient location, its spacious rooms and the amazing staff, always welcoming me with friendly smiles, helping me out with any request and making me feel at home from the moment I cross the entrance until the last "See you next time". On my last stay, the upgraded japanese room with western-style beds and river view was extremely comfortable and greatly appreciated.