location from airport to Brecon Beacons was good and allowed for an early start

the property doesn’t live up to the photos. the bathroom hadn’t been cleaned and I had to move rooms.

The hospitality, the food was second to none, the staff were excellent very attentive and friendly.

The bedroom needs a bit of attention.

Basic but clean and comfortable room. For the price, it was very good value. Nice local pub with a small but very good quality menu selection and the staff were very friendly and welcoming. I was travelling by motorbike and they offered for me to park the bike securely out of the way right next to rooms, which was appreciated. Excellent location for exploring the Brecon Beacons and surrounding areas.

TV didn't have any signal but this wasn't really an issue as I had mobile devices and the 4G signal was good (no wifi available as far as I could tell). Would have been nice to have had tea/coffee/milk replenished during my stay (only 2 nights), but again, not a big issue.

Absolutely terrible experience. We arrived at the Castle at 15:30 (booking confirmation confirmed check in was from 15:00). No one on site except locals helping themselves to beer in an unlocked hotel. The hotels closed and the owner on a stag do we were told! On further inspection the annexe housing the rooms was unlocked with keys hanging in the doors of all the rooms. Clearly a safe and secure place. When some staff did arrive to open the bar for a few hours we were told we could have a room (kind as we had paid in advance) but there would be no bar and no restaurant. In addition the accommodation would be unmanned overnight. When we questioned this as we had booked so we could eat on site we were told we could just drive somewhere. Based on the lack of facilities and concerns over safety we explained we wanted to cancel. The man on site did not have the authority to approve this but we were told this would be approved on the owners return. Surprise surprise thus request has now been denied. I would strongly advise against staying here. It would appear to be managed by people with no idea how to run a hotel.

Everything! Being there we when and other guests arrived to check in, offering the facilities advertised, providing safe and secure accommodation. The list goes on and on.

Nothing

Booked the hotel with pub and restaurant to find it closed on Saturday. The owner was away on his stag-do. Tristan tried to sort things out including booking.com. But they were no help. Sadly no bed, food or drink just a bed it was. False advertisement! The room is okay, don't flush the toilet in the night the pipes will make a huge noise and wake everyone up. Never again!

Food was out of this world, one of the best places I have eaten at. Very good pint as well.

Couldn’t get the telly to work but that didn’t bother me. Had I have asked it would have been sorted.

Clean, comfortable and well decorated. Friendly staff, great price.

Wish there was a breakfast option

Location is great room very large bathroom good size I would stay again

Nothing to complain about. All good

Room was big and adequate for an overnight stay. Clean and lots of room

No TV in room

Small details with the Croome but spoke with manager and owner who explained they had just taken over and had refurbished downstairs which was excellent. Bedrooms were A little tired but would certainly go again. If the bedrooms are upgraded to downstairs level then it will be superb

Tired bedrooms

Nothing 🤨

Everything. Room was poor condition couldn't use shower artic cold or kettle hot. WiFi wasnt available on phones or tv (couldn't watch tv) advertised as b&b no breakfast. Staff wasn't helpful with anything we asked. As we found, being advertised wrongly and left a day early as was so poor. Never again!

lovely cozy little inn. quiet area

The bedroom was comfy, spacious, with clean linen.

The building itself looks like abandoned from outside. The picure is not even close to reality. The shower was dirty, the head was broken and couldn't adjust it. The wifi was not working, same story with tv. Both nights we could hear people talking in other room quite loudly, with addition to hearing loud bang in pipes whenever they used their loo. Also, whenever someone from upstairs would walk, you could hear loud floor cracking. Staff entered our room when we were out, apparently to check the room due to fire downstairs. Fair enough, but left the door opened with our belengings inside.

the staff were brilliant and attentive , the food was brilliant , room was nice and spacious with good tv and bathroom

only thing was the room we booked wasn’t ready when we arrived so we had to get the twin room instead which was no problem as it was a nice room .

The staff where great the bed was clean and super comfy! The food was great and very reasonably priced. Would stay again.

The new owners are lovely, very friendly and made us feel welcome.

Nothing.

At least bedroom was clean and there was hot water and heat.

Exterior a mess, including full waste skip in drive, overflowing ashtray and cigarette butts at top of entrance stairs, unswept entrance lobby used as smoking area, shabby door with broken cat flap that let cigarette smoke into stairway where our accommodation was. Although no restaurant or bar appeared to be open, loud, drunk male party downstairs first night and disco of sorts with loud music and singing second night that kept us awake. The owners should not be taking bookings with the place in such a sorry state.

Hosts are very friendly and welcoming, they will do everything to make you feel like at home. Definitely coming back and suggesting to my friends as well!

Everything was amazing!

great parking central Ebbw vale/Blaenau Gwent location. lovely welcoming staff and a very warm homely feel to the place.

nothing