We loved the location and helpfulness of the staff.

wish they could add a mini-fridge in the rooms, specially during summer season.

Good value breakfast, great location near the train station, great air conditioning in the room.

No kettle in the bedroom, coffee from machine at breakfast wasn't great.

Great value for money, we have now stayed twice!

Location is perfect - right across from the coach and the train station.

Everything was good. Staff were very helpful and nice. Enjoy my stay there. Would definitely repeat if there's another trip in Annecy. Near to bus and train station. Comfortable.

Everything's good. Only the room is not so soundproof.

Friendly welcome

Comfortable and cozy hotel. Location excellent. Situated opposite the station. Walking distance to the old town and lake. Very friendly staff. Nice restaurant across the street and there is a bakery near the hotel.

Nothing to dislike

Woken up at 1am buy the heater in the en-suite coming on! Very noisy and couldn't see how to switch it off!! Had to call reception who came and eventually turned it off. This was pointed out to the receptionist who didn't apologize and offered no compensation for our inconvenience.

A charming hotel with outgoing staff.

Location is perfect - only 5m walk from Railway Station of Annecy. A lot of places for breakfast and dinner around. Ancient city center is available by walk.

Breakfast is very expensive. Parking is too complicated - actually they give you a ticket to city undergroud parking from 19h to 7h. All the time between you need to pay yourself. and the parking locates in 10 min walk from hotel, which is not very practical. They do not have elevator - you need to go up by stairs with all your luggage. Wifi connection is terrible.

Great and helpful staff, the location is excellent and convenient.

The rooms are nice in general but a small restoration would make them exceptional.

Clean and cozy hotel. Exceptional staff. Good location

rooms are very nice and comfortable, there is a restaurant for breakfast and location is great.

there was construction in the hotel that was not mentioned before, even though there was no noise during the night. Breakfast a bit expensive:

amazing stay!!!

A small hotel near the train station. Very good location. Nice rooms. Amazing and friendly reception staff [thanks to Sarah for her help and advices] Elevator to make it easier to get to the floor with luggage. Nice bathroom. There are towels and shower gel. and you can leave your luggage in special room after check out.

For two days I lived in a room on the 4th floor and the Internet was not working well

central location. spotlessly clean. friendly staff. good breakfast

elevator wasn’t working

Location of hotel is convenient to access most of the sights by foot. Breakfast spread is sufficient and met our needs. Room heating is also warm enough for our comfort.

The rooms were very nicely renovated with new fittings and fixtures in the bathroom. The beds were comfortable and the location perfect for access to train and bus, and exploring the town.

We found the room a little too warm (even for winter conditions) and had to leave external door open at times to cool it down. The lift was out if order so lots of stairs.

great location, comfortable room, very friendly staff.

no elevator

totally renovated room, clean, next to train station

very clean, nice staff, cute decor

No lift on the first floor and my mom is disabled (still able to do some stairs but barely). So that made coming and going difficult