The hotel is gorgeous, the pool so beautiful and the rooms are really confortable.

The breakfast is a joke, they didn’t advise us that we had booked a “continental breakfast” in booking witch is a nearly a toast and a fruit plate. When you get there and discover it you can’t upgrade you meal plan only paying the difference. In top everything was overpriced.

ocean front

The rooms reminds me of Motel6 in the US , you are just paying through the nose for the ocean Front. They were bugs everywhere in the room and the bedding were not changed . The room was not cleaned. I won’t recommend anyone staying here. They were no consideration or credits given.

The staff was great. We came with our 5 month old baby and our wonderful waitress offered to hold him so we could finish eating in peace.

I can't think of anything specific that I didn't like.

The best part of the property are the staff and the pool. Every waiter, bartender, pool attendant, and front desk receptionist went above and beyond to be kind and helpful. the pool was beautiful as well maintained.

it’s overpriced for “lux” property. The management is poor although they seem to want to improve. I spoke with Alejandro the new manager and he seemed to care and kind enough to listen. issues discussed were: mold in the bathroom ceiling. when I spoke to the shift manager she offered us a not so nice room and upon entering the room we saw beer bottles in the bathroom sink. she basically said I’m sorry we’ll clean the bathroom so you can move. after much disappointment we decided to check out early. no tomatoes for ceviche every wine bottle I ordered was “unavailable” finally had the 4th selection and was overcharged for it. The food was a hit or miss. some dishes were ok others left a lot to desire. one night I ordered dessert and the sweet waiter told me the kitchen forgot to chill the dessert. at least he was honest. the ice cream we ordered as a second choice was completed melted.

great staff.

Staff were attentive and welcoming. The pool is beautiful

Pool area was great. Room was fantastic. Staff great, common areas lovely and great staff and service. Winner

Everything! Heavenly infinity pool located beach side. Stylish beautiful decor throughout. Bar, restaurant, patio, poolside - all communal areas lovely to spend time in. Excellent level of service from all staff. Food just delicious! High end stay but still good value all things considered. Caribbean sea metres away, included use of SUP, kayaks, bikes. Even a library and shop on site!

Only that we didn't stay longer!