Vicinity to Haram Staff is good Complimentary service like water, tea and coffee supply is good

Nothing

Good

Facilities at the room

Staff was helping

Old carpets, old furniture and needs renovation.

Great hotel situated at a very good location. Breakfast was good and house keeping was great. Free crates of water bottles were provided to all rooms and reception staff were helpful.

Rooms were a bit dark and a on the smaller size. Could have done with more elevators.

location ,however no view for Haram

old facilities, worn out poor air conditioning poor lighting no coffee machines or nespresso water pressure was low

Very well located especially for ladies entrance at Masjid Nabwi Room was good size Good breakfast

Room and bathroom needs updating Bathtub could be replaced with shower

clean close to we’re we needed to go allowed early check in and late check out

Good Furniture Great location Helpful stuff

Fridge was off sanitary fixtures were not working well

the place was nice and clean, not too far from the mosque

the AC was freezing and there was no way to change the temperature or turn it off

location is good for families since it is near the female entrance in the prophet's mosque. breakfast was ok but not great it could be improved. rooms are wide good for families, for me the 2 rooms with one iterance was helpful.