Communal areas were lovely for sitting relaxing.. Food was delicious and the steak night excellent value for money.

Bedroom was clean though mattresses were springy perhaps a thicker topper is needed. The tea tray could be improved, only 1 spoon & plain biscuits. We used the spa & thankfully were close to our room as there really wasn't much space for changing not enough lockers so belongings were left in the open for anyone to see. Had to ask for towels

Carvery was excellent, pool steam rooms very good and not crowded and as usual staff were fantastic t

That I was there for only one night and not longer

Staff all went that extra mile, excellent, the food was great, Sunday carvery was great, will definitely be back

Nothing

Clean room, nicely decorated and a spacious bathroom.

The food was not right, spent £50 on a dinner that was overcooked crunchy, the chicken fillet was smelly and sour so couldn’t eat it, but waiter insisted they got fresh chicken every morning. I never point out when the food is not to my liking but this time I had to, and didn’t even get a discount or a replacement. They just shrugged their shoulders and left it at that. The overall dining experience was as if we were eating in a pub somewhere down the country, with whatever leftovers they had from yesterday. That kind of greasy crunchy bits of food for farmers after a long day at work. In the morning, waiter asked whether we’d like tea or coffee, I mentioned coffee with oat milk and got a little jug out of the fridge to my table. As soon as I tilted it, bits of sour milk floated into my coffee, which meant that milk was poured into the jug weeks ago. Like how does oat milk even go off? I called the waiter back and just showed him the state of the inside of the jug and my coffee, now filled with a hundreds of flakes of the milk gone off. Again, not a great impression, at least they didn’t say they get their milk freshly poured every morning. The spa experience was also a so-so. We were offered 7pm and 8pm time slots and went for the latter. On arrival to the spa area, we noticed there were no available lockers even though there were only 4 additional people in the pool, and two of them had their clothes on the chaise longue beside the pool (we did the same). We weren’t informed about the time we were allowed to stat and presumed it was an hour, but around 20:40 the staff member started mopping the floors right beside where we were chatting away in the pool, and then said we had to leave as she’s closing down. Which is ok, although a bit unexpected. As we grabbed our belongings off the chaise longue and went into the changing room, two or three minutes into it, she started screaming from behind the door to hurry up.

Lovely, clean rooms, excellent food, friendly staff.

All was great

All staff, from reception, dining, cleaning were all extremely friendly and helpful. Great choice in the restaurant. Scrambled eggs for breaksfast were gorgeous. Great location for exploring the Causeway Coast.

Couldn’t fault anything .. The staff were exceptional rooms very clean comfy beds .. would highly recommend.. we did pay a little over price.. but that was our own fault as we booked through sites .. should have phoned hotel direct .. Thankyou so much for a lovely few nights we will be back x 😍

Great food very helpful staff

Hard to get a taxi in/out of town.

clean staff friendly and helpful

Very cute hotel. Staff were extremely friendly and breakfast was good.

The pool was a little bit busy for it's size. We were there with 2 other families with small children so it was chaotic and difficult to get away from the noise and splashing.

Excellent breakfast and friendly staff.

everything

nothing

Breakfast excellent

Would of been nice to have a robe and slippers for thermal suit

Good breakfasts.

After one flush, toilet cistern took 2-3 hours to refill (in my bedroom no.24). Sanatising liquid dispenser outside ground floor ladies/gents toilets was empty when I arrived on Sunday and still empty when I left on Tues.morn. even though I'd mentioned it to reception ... TWICE !