They demanded a £50 cash deposit which I didn’t mind paying yet tried to take it all and not return it with bogus excuses until eventually they returned it… Staff are rather rude and demanding, the fact that these rooms have shared bathrooms for the price that you pay is an utter rip off in my opinion

Staff members were very friendly and accommodating

Staff was amazing! Very lovely. right near Brighton pier amazing location.

Room furniture needs tlc none of the lamps worked... bedbheadboard was broken... tv was very tiny as well

the walk out of it

when we arrived at the property we where lead through a moody corridor into a messy living room being used as a front office. with exposed paint trays on the table inches away from where we was stood. when we was shown the room we instantly walked back down the 5/6 flights of stairs and asked for a refund as we would not be staying at that property and it’s almost insulting that they think the room with a shared bathroom was priced the same as actual hotels in the area. and to make situations better! myself and booking.com themselves have tried to get the money back from this “establishment” and they’ve refused it both times, on top of that they lied in the email response to the claim saying we “no showed” them and that’s why the cancelled the booking nearly 24 hours later.

The staff very friendly, helpful always available and very hospitable

Every thing is great but tge price is kinda high due to labor day holiday

The location was excellent. The room and furnishing were very comfortable.

Noisy guests slamming doors until early hours.

The RelaxInn is at a perfect spot in Kemp Town... Just yards away from bars, cafés and restaurants. It's also only a couple of minutes walk to the beach! The staff were attentive and professional and always willing to help. It was a really great place and a really good deal!

Only one thing, and it's minor... The toilet on the second floor doesn't flush very well...but that's it!

the receptionist, location & room

noise at night but to be expected

small but clean room

very noisy neighbors at night

The location and staff were great

Some bits and bobs could use some TLC

The room was clean and the staff were very nice.

There were building works next door which started at 8am, and carried on until about 9pm.

Location was convenient

The room was very small. No breakfast was available at the property.

It’s walking distance to the main beach area, Close too the lanes, and restaurants.

Rooms very small. Very noisy at night not sound proof to other guests walking around, Unfortunately disturb a lot throughout the night due to noisy people staying there. can here neighbours conversations being in your room and outside. but if you like that then it’s not so bad

They try to take the deposit

This place seems to be really overpriced on weekends. Small room, no proper sound isolation, one of the lights was not working, one of the taps was hard to close, hot water in the shower only works for couple minutes, uncomfy bed.

Helpful staff and excellent location

thin wall and floor. not sound proof