Rooms are good Food is good

Everytime you ask the concierge to order a car for a trip they are either completely incompetent and leaving you sitting around for 1 to 2 hours for no good reason or they are intentionally overcharging massively and trying to scam an extra 50, 100, 150 dollars. Not good for a suppossed 5 star hotel.

Everything

Nothing

Excellent location quiet and away from the center of the city.. clean rooms delicious food and friendly staff.

The set menu

Отличный отель для уединения и релакса. Все на высшем уровне!

Налог на еду в ресторане 30%. Это очень много. И нет предупреждения об этом при заказе.

Very comfortable, relaxing setting with a great view Lovely pool and outdoor area Huge comfy rooms Excellent staff Nice food Stylish decor

It would have been great to have some exercise faciliaties

Very Chilled - Surrounded by natural beauty. Great food and location tucked away from the Kandy hustle,

Great views, good food, friendly staff

Location was far, no mirror in the room

Beautiful rooms and facilities. Excellent service.

Amazing hotel for relaxation. The hotel's amenities, such as the pool, were top-notch and helped me unwind. The staff was friendly and accommodating, which added to the overall atmosphere of relaxation. We tried the chicken pizza and it was the most delicious pizza I’ve ever had, the chicken was smoked and had an amazing taste. One thing to mention, is that we’ve booked a room with jacuzzi, but it seems that it wasn’t operated for a long time as it had dust and insects in it and the temperature sensor maybe was not working well as we’ve waited for more than two hours for it to be warmed but the temperature never goes up, so we ended up not using it. Overall, I would highly recommend this hotel to anyone looking for a peaceful getaway a bit far from the crowds of Kandy.

very luxurious

Superb location Away from Everything

it’s a beautiful, luxurious place! a perfect spot to relax!

the fact that it’s quite isolated but it’s not necessarily a bad thing.

very clean, good service and great value for the money. very eco-friendly and great check-in experience

property is a bit far away from the city but it’s worth the ride

exceptional staff, amazing view

The view is an amazing room comfortable very clean

Non

We were welcomed with a special Kandy greeting and some local snacks, which was a great touch. The staff were extremely helpful and the hotel had a lovely relaxed vibe, beautiful views, and excellent facilities. It was such a peaceful place, not far from Kandy’s bustling city centre. We were also surprised with a special cake in our room as it was our honeymoon 😊.

The service for cocktails took a long time and there were no bath towels in our room when we arrived.

The cleanliness, the friendly and helpful staff, the seclusion. Comfortable rooms. Great food

The food could take abit long to make at times, so unless you are in a real big hurry, its not a big issue :) The location is slightly far from Kandy town center.

staffs were very nice and the room was fantastic! food was also very good - the best among the hotels we stayed in Srilanka on this trip

just one thing - our room was located above the restaurant/kitchen and there was about 30-45 min time around 10pm it was a bit noisy and I guess it came from the kitchen when staff were cleaning up.

Beautiful location with amazing staff, who goes above and beyond our expectations to meet our needs

Nicely done construction. Need more light in entrance lobby. Need heated pool. So people can enjoy this romantic property. As its nice comfortable property so need this as its only main area where guests spend time in your property as it far from other attention so .

One person’s way of talk . Reat all Is excellent 😊

This place is wonderful, set on the lake with beautiful rooms. The whole place is designed so well and every little detail is thought through. The wait staff go above any beyond to make the whole experience incredibly specially, with personalised care and hospitality.

Absolutely nothing.

The hotel is perfect place for relaxation, surrounded by lake, mountains, nature. The food is tasty and nice, you have the option to take your breakfast and dinner beside to the lake with amazing view, Hashan the butler was always available, polite and helpful

Location was calm and quite .Staff was very ffriendly .Vegetable garden experience was wonderful .

The food portion could have been bit more,as no buffet also available .