Seamless process. However never heard back on whether water in unit was potable or how to access tennis courts.

More clarification on where to smoke. I do not smoke, but some other family members do. Need to be more specific as to where. I do not condone smoking, but it is not up to me to tell others not to smoke. It’s a matter of choice. Enjoyed the weekend though!

We had a great time at this wonderful condo. Great location!

Good

I am there for work so staying in the condo makes it feel like I have a place to go home to instead of just another hotel room.

The towels were a little smelly. I thought the woman at the key pick-up could have been a bit more helpful about additional parking--although rules were sent. If I were not a kamaaina, I might be annoyed about attitude; if I did not know more about the property, I might be extremely worried during the stay that something would happen to my car--especially if I had a rental.

The Air con wasnt working properly this needs fixing as it got hot often.Thanks for the Stay!

Given that the property is not on the water and is older with small pools and no jacuzzi, it is very clean, quiet, pleasant and well-equipped.

great location for our family vacation. had repeated trouble with internet connection. The furniture is shabby and the place could use some paint...however, enjoyed our stay in paradise and the convenience of a condo instead of hotel.

Hawaii is our home away from home - Turtle Bay was beautiful and the grounds were well manicured and maintained. Location was perfect since our family gathering was in Laie. The unit we were in seemed old and outdated but livable. We had other family members who stayed at the estates and had much nicer accomodations. I will definitely recomend The Estates but not unit 022 West.

Enjoyed the condo. Very convenient location to the golf course. Additonally, there was a Fourth of July Fair at which our family enjoyed food and entertainment. Great fireworks.

I enjoyed my stay very much. The only thing that wasn't nice was the ants in the unit, and the ceiling fan in the living didn't work. I know it's Hawaii, and you have to expect bugs, but still.... Not huge problems, but I might have given all 5 stars if not for them. The late check in process was exactly like described, nice and smooth.

great casual vacation spot

It really was a great place to stay while our family from the mainland stayed at the hotel it was close by everything ty again

There is an ant problem in Unit W22 that needs to be addressed.

We only had two problems: 1. We were not prepared for the mosquitoes that came out each night; and 2. There was a storm that blew over power poles on the north shore. We ended up without any power for approximately 24 hours. We will definitely come again and stay at the same place, but we will bring the insect repellent.

Great for a 4th of July getaway. Lots of ants in this room. Nearby pool was for adults only and empty. Kids had to walk across the parking lot to another pool. Pool and area should be better maintained. Lots of bird poop.

The location was fabulous , the thoughts of being able to make my own breakfast, tea and coffee even better as there are very few places for a sit down for breakfast on the North Shore. The bathroom certainly should have been detailed to at least appear clean. The caulking and grout were not clean. The toilet required maintenance through out our stay. The tub looked filthy though I am sure it is just the age of the facility. the bed linens were ripped and should have never been placed on the bed as they were only good for rags. The kitchen was clean and was surprisingly well stocked w/ equipment and utensils but overall the place needed to be detailed , updated and painted. Maybe its island living but I was expecting the place to feel a little "crisper". When you rent a place to several people through out the year you don't want to feel like you are moving in to someone's dirt.

The good Parts... The resort is within walking distance, nice beach at the resort, resort has things to do, nice condo pools, nice hiking on property, close to North shore and great beaches

We enjoyed an extremely relaxing vacation at the Estates at Turtle Bay and look forward to booking another vacation there.

Dishwasher gets stuck on wash cycle and continues running.

We enjoyed the unit and it's beautiful location. It is quite a walk to a beach that is not the resort's property. You feel like you don't belong at the resort since the condos are separate. The closest beaches are too rocky for swimming. But overall, the unit was quiet and comfortable, the setting is gorgeous and we would love to return.

Another great staycation through the Estates at Turtle Bay. My husband said he liked this unit the best, of the 3 that we have stayed in this year. It was clean, no bugs, very comfortable beds; overall super.

Very relaxing, comfortable and enjoyable

The rental experience was outstanding. Karen was great in helping us book the rooms and accommodating our needs. The rooms were fantastic and everything that we imagined they would be.

Before we left we received an email with different codes to get in then previously sent. It was confusing which we were supposed to use. The bedroom downstairs AC unit was extremely loud and mostly covered by a night stand . The mattress cover did not fit the mattress and every night the bottom sheet would come off. The advertised amount of how many it would sleep is 6. I had 4 boys and my husband with me . One kid slept in the loft and 2 on the master bed and one on the floor of the master . The couch was too small for any of them to sleep on. There was no AC through the main living areas other then the 2 bedrooms . It was humid and the rental unit was unbearable unless you stayed in a bedroom. The extra standing fan which one of the boys used in the loft , broke over the weekend . When I called the after hours line I was told that I had to wait until Monday. My kiddo was boiling in the loft without it. The refrigerator was leaking water from above and got all my food wet. I don’t remember if AC was advertised however it would have been such a better experience if AC was installed especially for hot humid summer days. If not , at least provide a few more standing fans. Only one standing fan for the entire unit was not enough.

Great property. Very comfortable and easy access

Enjoyed staying at this clean and comfortable two bedroom unit near to the beach, local markets and eateries. We enjoyed the swimming pool after a hot day at the beach.

Enjoyed our stay where we rented 2 units for our family. Just a few comments--dried laundry was left in the dryer from cleaning, quilt in 22 smelled moldy. Would have appreciated having a hair dryer available. All in all very nice. Appreciated the nice set of frying pans to cook.

it was good

Convenient location to pool, beach and tide pool. Always have problems with ants

We were very careful with our food and still had ants, and the a/c units were not very good but we didn't need it much. Other than that the accommodations were just right for us and we had a great time.