It was clean and the bed were cosy too. Nice area for a family to stay

Sofa was still broken not repaired from months ago and basic essentials were not given. Washing up liquid, toilet rolls and hand soap.

The place is very well situated and close to everything. Reasonably well equipped with everything that is needed. The host was extremely accommodating as we needed to check in earlier. We couldn't be more grateful to have a home away from home

the location was perfect and the size of the property was great.

there was damage to the furniture, marks on the walls and floors

The Facilities were superb and the family really enjoyed the stay. The environment was cosy and I believe there was value for money. We were allowed one week extension in the facility when we could not a more permanent accomodation for a longer family stay.

The only major shortfall was that the Facility Managers were not courteous enough. They could not keep the key for us, anywhere, on the first night, despite our correspondences informing them of our late arrival, due to flight and train schedules, beyond our control. They kept insisting that their office closes by 8pm and that we should do well to arrive before then. All calls to the Facility Mangers, on our arrival by around 2230hrs that night met empty promises, of one of the Engineers coming to meet us, that kept us freezing in the cold. There was also no apologies nor compensation for this shortfall of theirs. I and my family nearly slept out in the freezing cold of Saturday, September 24, 2022 night, but for a stranger-turned-friend, that picked us from the train station to the apartment and vowed not to leave us until we are settled that night. When we could not get the keys after 0030hrs that night, as the Facilites Managers kept making empty promises, he then took the risk of taking us, total strangers, to his family house and allowed us a sleeping space in his house that night. Thought the accomodation was pleasant, the Facilities Managers need to make adequate compensations for this shortfall.

location and layout

seemed like it was still getting set up for guests. not really put together with everything we needed, including difficulty with Wi-Fi passwords

Location perfect, modern property, great facilities, very clean

so clean and quiet convenient for us owners of property letting very friendly and efficient

wifi didnt work needed a few items- forks!!! a mirror , t towel. etc and some instrictions for cooker etc