I was greeted and checked in by Maria at the front desk-she was knowledgeable polite and very helpful. Then I saw Bill to get some dinner, and he was also very polite and helpful. At breakfast I was greeted and served by Sara who was an absolute pleasure!!! I also met Michael at the front desk very nice and courteous. All in all I enjoyed my stay very much. Thank you one and all!!!

Shower drain did not work well

When we just came to our room there was a huge oriental cocrouch on a bathroom wall. Other than that everything in the hotel seemed very clean. However we avoided the restaurant and kept the light on at all times in the bathroom. The staff was very friendly and accommodating. It was very quiet in the nighttime, beds were comfortable and we were able to get good night sleep. If there was no cocrouch it would have been a perfect stay.

Very nice, good-sized hotel. Nice staff. Good restaurant. Convenient location.

Hotel had a nice section of premade sandwiches, snacks, alcohol, etc. Chicken salad sandwich was my favorite.

My husband arrived late in the evening approximately 12 am. with a reservation I had made through Expedia. He had my credit card with him. Front desk staff needed to call me and get my approval vis FaceTime. I was asked to show them my proof of identity to give him the keys to the room ( I was not with him in this trip). They had the reservation number. I assume this is protocol however we experienced them as disrespectful and extremely rude. They questioned my husband as to why he did not have his credit card which is absolutely irrelevant to the stay or to check in when a room is pre paid. The credit card was simply to show the card the reservation was booked with and for the incidental deposit. We have dine this when travelling and never had an issue. The treatment with suspicion and disrespectful tone was unbecoming of a Hilton property. We will not book with Hilton again anywhere.

Staff very attentive Clean room Very clean hotel Great food choices

Clean and quiet

Easy check in.

This would be the last time I will spend my night in this hotel, first of all when I arrive to the location the staff was not welcoming, first they gave a two bed bedroom when my reservation was for a king bed when told the staff that was not what i booked, he told me he couldnt change it because he had to give me whatever was left for the night. He even told me rudely to cancel the booking if i didnt want to take the 2 bed bedroom. Very disappointed with this hotel, i rating will be an star.

Clean

Very clean rooms, good food, people who work there are helpful and nice.

Nice place.

Overall as expected. I know it is a pet friendly hotel, but the room above me had a dog that kept barking and howling and crying. I didn’t like being awoken from dog barking

Clean facility and friendly and helpful staff.

We have our flight cancelled due to well known issues, and could not make the trip. We asked for understanding as it is not under our control and some form of relief. I will not deal with this hotel anymore. They should have more understanding if people are already suffering flight cancellations.

Had a wonderful stay! Staff was incredibly friendly, and really enjoyed the fitness area. Thanks!

Nice property with nice amenities and full bar and restaurant. Convenient access to 95 and Waltham. Only stayed a night but would have been a nice place to stay for longer.

Good location and the staff was friendly

Quiet

It is a good place for stay an evening or two.

Keep up the good work. Breakfast was amazing with lots of option. The girl that served us was very polite and helpful thank you. Also front desk was very efficient thank you

Staff are excellent and very helpful

X

Great hotel. Clean. Kid love pool. Easy to find different dining outside the hotel.

Everything was very good except our experience in the Cafe. We don't eat pork so we asked for turkey sausage and we given pork and was told by the server it was indeed turkey. When we asked the chef he said it was pork and then brought us turkey sausage after we had already taken a couple of bites. Also, the server didn't know what toast was and they had no lemons for our tea. You'd think they'd comp the $20 breakfast after I brought it to their attention but of course not. Customer service is not the same as it used to be.

Everything was great

The coffee machine inside the unit is not working. Other than that, everything is fine and expected. Great stay.

Very clean & quiet. Staff was very polite and the food was good.

We enjoyed the stay, the staff was the nicest!

The elevators were down for two days of our stay, but they were on it with maintenance crew , trying to resolve it.

Convenient for me