Lovely stay upgraded to the family suite which i managed to get for one night with another booking service. It was spacious and loved that kids had their own room. Staff were amazing and went above and beyond. Only disappointment was the spa was not working, and i was not informed of that prior to booking, and this was one of the things i most wanted on our trip, as we use the spa every day on holiday. The resort is very noisy. Even though i have kids they are not noisy. But it seemed like all kids scream and make noise at this resort without much parental control. We experienced noise outside our room very late at night, and very early in the morning. So very little noise control for a peaceful holiday. Was more like being on a school camp for the weekend. Not great for the parents but the kids really loved the place.

We stayed here for 3 nights for my daughter’s 2nd birthday. We also had a birthday party for her. It was our first time and it was great. There was so much to do that we missed out on a couple of activities but will have to go back again to experience them. The staff were friendly and helpful. Highly recommend staying here if you have kids!

They stay was good. It is a place for kids and they had a blast. However the hotel staff aren’t very friendly they didn’t have a smile in their faces. I get that they are busy and must be frustrated from the kids screaming and running around but not a single staff had a smile in their faces through out the whole stay.

Kid enjoyed the waterpark. Lots of activities for children and family. A little bit noisy from street coz garbage truck came to pick up rubbish very early. We did enjoy our stay! Friendly staff!

It was very noisy, would have appreciated a microwave & knives & forks in the room

Tiny fridges in room - not suitable for a family. Limited resources to byo & cook food which forced us to have to buy from the resort or seek alternative meal options outside the resort making it a very expensive trip. Extra costs for the activities add up very quickly for large families.

The amount of activities to do for my 7 year old son was fantastic. He was never bored. I was a bit disappointed that some of the activities advertised were cancelled as I was looking forward to participating. An example of this is the morning fitness and stretching. I would really like to see some activities that cater for adults too.

Great for families, would like to see more signage and notification about what’s on and where in the resort! Have booked again but for longer now we know what’s there