The service was perfect the bar was fantastic. It was so cold in the lobby you could see your breath. The rooms were also cold.

The staff were friendly; we particularly enjoyed the breakfast server. She was attentive, jovial and managed to somehow serve everyone all by herself. Because we were working remotely and spent some time in the lobby working, we had the rare joy to see the supervisors work with the staff and they used incredible best practices. The room was quiet, and dark. The bed was comfortable. The room was a tiny bit too small for morning yoga but we got it done.

Went the first 24 hours without any heat in the room. Was promised a refund for that day, didn’t receive.

The room was cold because heating did not work. After a couple of attempts, they changed the room, but the second room was still not warm enough, The bathroom was cold all the time.

The young lady that checked me in was amazing! I wish I checked her name. I checked in around 9:30pm on Friday, Nov 22nd. Please tell her “Good job!” Only disappoint I experienced was that the bottled water $2.00 each. If you are going to charge for something so basic, make it $1.00. Crappy way to make money.

Clean and Cozy near airport/ mall. 1 night stay with family. Uncovered Parking in front of the hotel is handled by a separate company.

Outside was papers from Burger King and cups laying all over. Curbs were full of dead leaves and looks like they haven’t been swept all summer. Also, they charge for everything. I went down in the morning when I got there from my flight. I asked if I could get a piece of toast and she told me it would be $3.25 for one piece of toast. This morning, I asked, when I came in from taking my suitcases to my car if I could get a cup of coffee from the thermos. The lady said no because they would have to charge me for it but I could go back up to my room and make some which is just ridiculous. It’s convenient area to stay close to The airport, but they dollar nickel you for everything. Soda $4.50 for a can of soda - Ridiculous! Couple of the employees great - they need to be taught social skills.

Great hotel. Very friendly staff! Clean and quiet. Decently priced. Not super great area around it. But just fine if driving, Uber-ing or taking a shuttle. I would stay here again no problem.