Im pay whit expedia but wjen I arrive they're told me I need pay again so Im pay doble and never refoud my money.. and is terrible hote suppose to be is 3 stars but is like 1 stars... so never recomended this hotel.

Im pay whit expedia but wjen I arrive theyre told me I need pay again so Im pay doble and never refoud my money.. and is terrible hote suppose to be is 3 stars but is like 1 stars... so never recomended this hotel.

The hotel staff did nothing to help make our stay experience nice.I was very disappointed our room was tiny, dirty and very bad smell. The fridge was dirty - No refreshment tray at all. The next morning we went to the restaurant for breakfast. The waiters ignored us until i stopped a waiter and asked for a table, no one took an order for tea/coffee so we help ourselves to breakfast . Whilst waiting in the queue for eggs, a man walked in front of us and placed his order. My son had enough of the bad attitude. he asked the chef why he took someone els's order when there was a queue????? As we had no tea/coffee,we asked manager who walked off in a huff . A few mins later a waiter came over with water and took our room number. He came back with the bill and asked for payment right a way. Waiters came to our table for payment. Needless to say we did nor finish horrible breakfast and the waiters forced us to eat or leave the place we left upset and hungry. There are management failings in this so called hotel. My advice is steer clear. The bottom line people are rude at the hotel, it is below Zero and shabby and very run down there is no option of wifi. The hotel does not provide the room with a kettle neither are the rooms clean . Infact I had to check out and move the night mare hotel

I was shocked at the level of the hotel...called and emailed Expedia but no response at all, even with my Gold status with them. So frustrated at the service I got from Expedia when I booked that hotel :(

Bathroom and shower are horrible Tv wires along the wallElevator very bad and unsafe

Bathroom and shower are horrible Tv wires along the wall Elevator very bad and unsafe

Like the level of service for the price

Pleasant and caring staff

wonderful

The hotel was a clean 2 star type near downtown Cairo and in a relatively safe area. The location is good and in a busy area with shopping.

The hotel was a clean 2 star type near downtown Cairo and in a relatively safe area. The location is good and in a busy area with shopping.

I recommend this hotel for location only and nice staff.

Extremely extremely disappointed with this hotel. No AC and I was freezing to death. I asked for a heater and they had nothing but male functioning heaters. NO Wi-Fi weather at the rooms or even at the lobby. Just a network that appears on my network scan with No-to- a very weak connectivity! Even the toilet seat had been clearly used but still had a ribbon on it that says “sanitized for your protection”!? My advice: avoid this hotel

Breakfast was very poor, they don't open aircondition in the room, there reason that no guests in the hotel, we asked them several times, they promises but don't do,