I recently stayed at the Doubletree by Hilton near Boston Logan Airport in Chelsea, and it was a fantastic experience! The room was comfortable and impeccably clean, making for a very relaxing overnight stay. One of the highlights was the free shuttle service to and from the airport, which was incredibly convenient. Upon check-in, I was greeted warmly by the staff and even received one of their signature warm chocolate chip cookies—a nice touch! The check-in process was smooth and quick, with friendly service that set a positive tone for the stay. Highly recommend for anyone needing a comfortable and convenient place near Logan Airport!

The hotel will offer an option if room clean every day or every other day, for a single traveler they provide enough items for an every other day clean.

Average.

This was a very quick one night stay. Shuttle from the airport was great. However, we left too early for the airport shuttle or breakfast in the morning.

I had a great time during my stay. The only thing I wish I knew in advance was how close the property is to the commuter rail line. The staff were lovely and incredibly helpful. The cookies, of course, are always a delight. I will definitely visit again in the future.

Great all the way around Hilton! Enjoyed the savings too w/ Hotels.com

The worst staff I ever seen in any hotel I 've been stay, Rude and he never offer any information at your check in, and for the check out less. Too expensive for the quality and service.

Fabulous spacious hotel in easy reach of airport and with comimentary shuttle- but better still adjacent to the MBTA station for quick rail access to the north of the city and the silver line bus to south station. Ideal location for the city at half the price of city hotels. Excellent breakfast offered too

The hotel offers everything you would expect from this category. Our (low) rating is primarily based on the courtesy bus transfer provided between the airport & hotel: (1) We tried to let the hotel know our arrival details via email and chat but never received an answer. (2) Upon arrival (after a long transatlantic flight), we called the hotel and were promised a pick-up within 30 minutes. After 50 minutes of waiting, we had to call the hotel again and were promised the bus would arrive within the next 10 minutes, which worked. I suggest the hotel either skip this service or improve its reliability. We have seen other hotel buses passing by three times and picking up passengers while we were waiting for our. (3) The transfer back to the airport was disappointing. After a rough ride, we picked up our luggage from the van and were yelled at by the driver, asking for a tip. My wife felt emotionally threatened by this behaviour. I suggest the hotel works on their service, including employee training.

This hotel is wonderful. The room was large with great amenities, plenty of isb and plug sockets, large TV and a coffee maker in the room. Its close to the commuter rail line which can get you to the city quickly and also the airport. They run a complimentary shuttle to take people to the airport/use the blue line subway and also will pick people up. We would stay here again with no doubt the next time we visit Boston/Salem.

Excellent service, but the property is right next to train station, very noisy.

The location was convenient and check-in was quick

Well located in proximity to the airport

We have a short vacation, great for our needs

Liked would stay agian

We enjoyed most of our stay. The hotel has on-site parking for a fee of $25 per night and is across the street from a shopping plaza that has a grocery store, nail salon, Five Guys, TJ Maxx and more. There are also other eateries in the area within a 5 minute walk. The room was clean and spacious. There was shower gel and body lotion provided. The staff were mostly friendly especially the female bartender who was very sociable. However, the male bartender (Thomas?) on our last night was very standoffish and left us feeling like we were a bother. We also experienced an issue with one of my Amazon packages going missing and the story given by reception just didn't add up. The pool area needs a bit of work-the windows were very dirty and also the pool was visible from the parking lot directly outside which is not ideal. The airport shuttle was a plus and the driver was helpful and pleasant. FYI- The king room description here is misleading as it says bathtub or shower. However, upon check in we were advised that the king rooms do not have a tub, only the rooms with two queens.

You can hear train and buses even thru closed windows. If you want to sleep , pay attention where the windows are facing. Hotel is run down but clean. A good spot for an overnight stay near the airport.

Freeway shuttle service was great, but not available 24 hours. Friendly staff

Serves the purpose: pro: good bed, clean, good blinds to create a dark sleeping environment. con: limited "free" transport to airport at night. Factor in 30 dollars for a taxi, boring surroundings and not much to do apart from sleeping. Can be noisy depending on your neighbours.

Very good

Rooms are clean and well maintained. There’s a bus stop right across the hotel with buses every 10 minutes that take you to South Station or Airport terminal for Blue line subway.

Everything was pretty good but there were no conditioner and lotion in the room. It containers were empty ☹️

Clean and friendly staff.

I had a rental car and the property had a parking lot but still had to pay an overnite fee even though I was staying there. Other than that, everything was good.

The space in the room,the beds,the service ..I just love the accommodations

I like the shuttle options to and from the hotel. Staff is very friendly and allowed for early check in. The rooms were just noisy due to thin walls.

I never stayed at the hotel. I made reservation and paid fully for the room but never checked-in or checked-out. You may ask the hotel owner to check their records. I asked Expedia to cancel my stay but didn't.

Helpful staff

Everything excellent !!

Everything excellent !

Nice professional staff good location comfortable room good price for area

I booked a room and called the day before to get a roll away bed. I got there and was told my room wouldn't accomodate a roll away bed. When you book, it doesn't say you have to HAVE a certain size room to get a roll away. Annoying. BEST thing about our stay was THOMAS in the restaurant/bar. He had solutions and was the most pleasant and enjoyable part of our stay! Don't lose that man as an employee. He made a loooong day of flying sooo much better! He is the MAN!