Entertainment was amazing. The food and upkeep of the hotel could do with a bit of work

Great place centric !!!!

It was terrible the staining, rooms not conditioning clean, bat But experience all the time food not very good it was not I was specked it

Our first room was full of ants, air conditioner not working, and

Friendly staff, all inclusive drinks and food all you any to consume. Events for the guest all day long. 2 bedroom villas one is up stairs with very narrow stair way, not sure if you can get a big suitcase up there (or might be very hard to do so).NO WIFI IN ROOMS, it states that on info but only wifi in lobby a nice wall to get there depending where your villa is. You can visit the beach by crossing a bridge that belongs to resort only. But no umbrellas or chairs once you get to beach. They do have a bar next to beach for your drinks, and a restaurant that open certain hours at the beach.Food:Not the best for the price they can have better and tastier good. The best we had what beans and chips. Pools are good, little old but nice and big. Be ready for some walking resort is big.Shows at great entertainment for the entire family.

Friendly staff, all inclusive drinks and food all you any to consume. Events for the guest all day long. 2 bedroom villas one is up stairs with very narrow stair way, not sure if you can get a big suitcase up there (or might be very hard to do so). NO WIFI IN ROOMS, it states that on info but only wifi in lobby a nice wall to get there depending where your villa is. You can visit the beach by crossing a bridge that belongs to resort only. But no umbrellas or chairs once you get to beach. They do have a bar next to beach for your drinks, and a restaurant that open certain hours at the beach. Food: Not the best for the price they can have better and tastier good. The best we had what beans and chips. Pools are good, little old but nice and big. Be ready for some walking resort is big. Shows at great entertainment for the entire family.

Horrible customer service. They didn’t have our reservation on file and they took over an hour to find it and were so rude while doing it. Our rooms had no towels and no water and they would get angry when we’d ask for them. Our ac never worked all they would say is we will send maintenance to fix.

Horrible customer service. They didn’t have our reservation on file and they took over an hour to find it and were so rude while doing it. Our rooms had no towels and no water and they would get angry when we’d ask for them. Our ac never worked all they would say is we will send maintenance to fix.

El peor hotel, no me dieron habitacion, no tenian habitaciones!! No me dejaron qurdarme, no respetaron la reservacion

Everything we needed to make a great vacation!!! Kids and adults all had a blast!! Staff was wonderful.

The property was well maintained, the buildings are old, and the rooms should be fixed up a bit. Well laid out.

I like everything nice and clean everything was great. Except no coffee machine in our room I was it

Beach is beautiful , very clean , food is decent could be better

I was so disappointed with the service and the room. It is an Old Hotel. Not clean and sadly In our room was not clean and we didn’t have towels and amenities like soap and shampoo.

I was so disappointed with the service and the room. It is an Old Hotel. Not clean and sadly In our room was not clean and we didn’t have towels and amenities like soap and shampoo.

This place was a big disappointment for my family & it put a damper on our vacation. First of all, the rooms were disgusting to say the least. It is crumbling with a decor of the 70’s and not up to par. The sheets of the bed had a huge foot stain, the room smelled like mildew, the kitchen & bathrooms was gross & I paid 7 nights for this? I was not happy at all. The food was cheap & gross. The kids pool had a dirty diaper in the middle of the island so that did it for me. Need I say more? Oh, & if you go hang out at the pool once the sun goes down good luck with those mosquitos. They eat you alive. I checked out the very next day. I made an excuse of an emergency since I did not want to get any type of compensation whatsoever but since it was a prepaid package through Expedia I was concerned about getting a refund but I was told it was up to the hotel. Well I spoke to the Manager at the front desk & told me that I would get a refund. Long story short, we had to cough up more money to stay at Barcelona which was a delight & up to my standards & I am writing this 4 months later & never got my money back of $600 . I lost all that money. I made numerous attempt to reconcile at least something but all that Expedia offered me was 20 lousy dollars. GTFO! I will never ever book with Expedia ever again. How dare you represent a crooked hotel to your customers. Please stay away from this dump. I would hate for you to waste your money like I did & I have pictures to prove it.

very disappointed on my stay this resort is very run down and needs a mayor upgrade, all of the rooms are very far from the center of all of the activities, and you need to be constantly walking up and down a lot of stairs, this could be ok but I have a small child with a stroller and you can’t really go around the stairs.

I really don’t recommend this resort to anyone. Poor maintenance, cheap food and drinks. The rooms are far away from the beach and pool ( they have only one pool 😖) the rooms are old., everything is old and the worst part they want to charge like a 5 start resort. If I could I will give it -5 stars. please dont spend your time and money there.

I really don’t recommend this resort to anyone. Poor maintenance, cheap food and drinks. The rooms are far away from the beach and pool ( they have only one pool ) the rooms are old., everything is old and the worst part they want to charge like a 5 start resort. If I could I will give it -5 stars. please dont spend your time and money there.

Was not happy at all I will not be coming here again

POOLS NEED TO BE CLEAN AND SOME OF THE STAFF NEEDS TO BE MORE FRIENDLY

It was good, they have great shows and people are very friendly. Only thing i would change is the comfort of the beds and better food.

It was good, they have great shows and people are very friendly. Only thing i would change is the comfort of the beds and better food.

This property was built in 1979. Not many upgrades since that era. The place looks very run down. The food is not very good and the drinks are horrible. The only good thing about this place was the friendly staff in the main dining room. We only stayed one night but it was one night too many!

Room had rusty fridge and stove sinks dont work toilets dont flush. A lot of cats during the day and racoons during the night. Food was the same everyday, beach “seafood” restaurant serving no seafood, we had to order seafood from another local restaurant, italian restaurant a total yuck it wasnt italian at all. Waterslides and archery closed 2 more restaurants closed.check in is at 4 so you basically pay a full day for less than half a day and to check out they push you out other wise they will charge you extra. Nothing like it was before

Room had rusty fridge and stove sinks dont work toilets dont flush. A lot of cats during the day and racoons during the night. Food was the same everyday, beach “seafood” restaurant serving no seafood, we had to order seafood from another local restaurant, italian restaurant a total yuck it wasnt italian at all. Waterslides and archery closed 2 more restaurants closed.check in is at 4 so you basically pay a full day for less than half a day and to check out they push you out other wise they will charge you extra. Nothing like it was before

Overall was a good stay, keep up the good work!

Bad experience!!! Bathroom are very old and food not good