Unfortunately this Radisson property has seen better days. It is in need of a major revamp. The swimming pool was closed. Nothing about this was on the booking site. We badly wanted to swim after hectic day, but could not.

Room was excellent. When I asked them for a room with 2 beds they obliged and provided the room that I asked. The room is in excellent condition and everything was working. Service also is very good. I just tried their buffet breakfast and it had so many items to choose. Overall i recommend this hotel to stay in Varanasi

Very disappointing experience—bordering on the worst experience I’ve ever had at a hotel. We rented four rooms for a university study abroad group. The rooms smelled like mold. We found blood on the bed sheets. Staff members would show up to the rooms with unelicited things (like a plate of random, chopped vegetables) then refuse to leave unless they were tipped. One of the students was groped (not by staff, or we would be pursuing a lawsuit) in the very small elevator, which took forever to move between floors. The restaurant food was acceptable (though overpriced), but the wait time for food was excessive (45 minutes for coffee and dessert!). The laundry service was quite good. The one or two positives in no way make up for the dreadful experience overall. I will never stay at this property again and urge others to look elsewhere.

it's an old property, and it's remodeling. nice and clean, and breakfast is good.

Good locations for our short stay .The restaurants were dissapointing .No la carte option option available for dinner --only buffet options and overpriced .Generally food and drinks expensive .

A very responsive staff that made the guests feel at home. Food, directions, towels, laundry- anything the customer needs is a priority. Kudos to all of them God bless them

It was really great. Lunch was amazing we ordered Daal n gobhi alu with tandoori roti was great! Also mix vegetable pakoras were yum

Air conditioning was not working first night. Only in the morning did someone clean the filter and address the issue. The fridge never worked. Room 402

Very friendly staff at every stage- front office,reception,security

We had booked a business class room thinking the quality of the room will be better but the room wall had paint peeling off and ink marks on the wall. The toilet flooded the bathroom when it was used. Bathroom sink was clogged and even after calling front desk to fix it, it never was fixed. The place was always loud like fish market, kids were running around and shouting at each other but no one from staff bothered to ask them to stop even after we complained about noise to front desk. All in all this place was a dump.

Very nice hotel, well located, amazing staff, very happy with the breakfast and chef who would go to Amy length to accommodate our taste, staff are amazing. Very nice room , only drawback is the horrible drain smell in the bathroom

I stayed in “business room” which had broken knobs in the shower! The room was moody and had a smell. Staff were highly courteous and efficient. WiFi could do better.

All ok except theit coffee

I always stay at this hotel so I like it, however, it does not need facilities do over. The infrastructure is getting old now !!!!!

It was a nice stay at this hotel. I recommend this hotel for anyone who thinks they need a peaceful stay.

Awesome stey experience

Good for big families and nice location. They also have a good spread for breakfast. Food is excellent!

This was the most pathetic hotel I have ever seen. They call themselves 5 Star, but they are not even a 2 Star hotel. Zero Covid protocol. Poorly and very casual staff, who were argumentative. Rooms have paint peeling of because of damp. We checked out within 15 minutes of checkingin. Looby is dingy. People roaming in the lobby and the hotel with no masks, and the hotel placed profits over lives. WOULD NOT RECOMMEND TO ANYONE.

This was the most pathetic hotel I have ever seen. They call themselves 5 Star, but they are not even a 2 Star hotel. Zero Covid protocol. Poorly and very casual staff, who were argumentative. Rooms have paint peeling of because of damp. We checked out within 15 minutes of checkingin. Looby is dingy. People roaming in the lobby and the hotel with no masks, and the hotel placed profits over lives.WOULD NOT RECOMMEND TO ANYONE.

Good place to stay, particularly for overnight business visits. Good value for money.

Good place to stay, particularly for overnight business visits. Good value for money.

Its a good hotel to stay

Terrible staff behavior. No arrangements for the stay of drivers. No proper facility of car parking

Very friendly staff. Rooms clean and quiet. Great place to stay...

Was a very pleasant stay and welcome return to Radisson Varanasi. Although it is an old hotel and there are newer ones close by, its the one I prefer to stay in.

Was a very pleasant stay and welcome return to Radisson Varanasi. Although it is an old hotel and there are newer ones close by, its the one I prefer to stay in.

Attentive staff, pleasant and comfortable furnishings throughout, dining room has good buffet meals and a la carte menu, nice small gym and outdoor area around pool. In room dining also good.

Not good. As we entered hotel we had good feeling that now we are at reddisson. I have requested for connecting room and was being told by manager thta shortly it will be done but for two days no body responded. when we entered in wash room , it was very badly managed and no tap was working properly. infact i was surprised to see the comod seat it was very close to wall and facing towards wall itself. I figured out wih very difficulty that how to use that. My kids used swimming pool but it was very much ill maintained. not body was there ... overall it was not wotrth for money,, i spend ~39000 INR in two days was regretting.

The swimming pool was not functioning even though the summer season has started. there was no female staff available at the spa.

If your heading to Varanasi stay here. Fabulous location in the city centre. All the staff were fantastic they made our stay great.

1. I booked a king bed and got twin bad. No availability of king bed. This was disappointing.2. There is no shuttle to airport complimentary or otherwise. The description online is incorrect. I had to book taxi. Expedia should validate with hotel and make effort publish accurate information. 3. This hotel is max 1 star. There was no in room dining menu and when I asked the reception. They sent a person with a torn menu and that person pushed his way inside my room to search for the room menu. Then apologised and left. All along while I had just woken up. After this experience, I just packed and left without breakfast. 4. The dinner place was horrible. The food was stale and spice levels were crazy. Whether you eat veg or non veg, the marination and spices were the same. 5. Staff is arrogant and oblivious to your presence.6. Avoid this hotel

1. I booked a king bed and got twin bad. No availability of king bed. This was disappointing. 2. There is no shuttle to airport complimentary or otherwise. The description online is incorrect. I had to book taxi. Expedia should validate with hotel and make effort publish accurate information. 3. This hotel is max 1 star. There was no in room dining menu and when I asked the reception. They sent a person with a torn menu and that person pushed his way inside my room to search for the room menu. Then apologised and left. All along while I had just woken up. After this experience, I just packed and left without breakfast. 4. The dinner place was horrible. The food was stale and spice levels were crazy. Whether you eat veg or non veg, the marination and spices were the same. 5. Staff is arrogant and oblivious to your presence. 6. Avoid this hotel