It was a disasterous one . Air conditioner was not working properly! The shower was broken ! There was no WiFi coverage at my room ! Slippers were also not available when I arrived!

No wifi in the room, shower drain was blocked, toilet had marks on it and the hotel staff tried to rip you off

Boa

The view to the nile was great. We had room in 7. Floor. The service wasnt good. No small spoons aviable in the Restaurant. Only after 3 times asking and that 3 days again.

Wifi not working on the 11th floor

First of all, we booked 2 room so obviously i would like to have 2 rooms either connected or next to each other. they did not have that.Also WIFI does not work. We had our room on 8th floor and to user WIFI, we had come out near elevator.Also during our last day stay, we slept without powew/Electircity and we had flight next day 5 am. So not happy with out stay.

Super nasty star never again

The hotel has a very affordable restaurant and is popular for weddings- so prepare yourself for music until sunrise!

Great service. Hotel restaurant is very good. Needs no smoking area tho. Overall a good stay and good value

GREAT PLACE GREAT PEOPLE

its a good hotel with a good location 👌

Everything is old and not in good condition !!!!

I would select a different hotel next time. I would not recommend this hotel

Centric

Best hotel

Best hotel

The location is perfect. Unfortunately, my room was not clean when I arrived. Also, the internet in the room was bad: to be able to work, it was necessary to go to the lobby. As a last point, I was followed by a man on the street accusing me of ckecking out without paying my bill the day before I actually checked out.

Advertised pictures of the rooms are a complete lie. Had to upgrade to the most expensive suite they have to get a 4 star experience barely. Linen was dirty and hotel is in extremely bad condition. Disgusting.

Horrible experience, not worth a star for this hotel, so dirty and cheap to be rated as 5 star.

This property was just ok. The fact that there is no heat in the hotel is a problem for me, as the ac was on and I was freezing and uncomfortable during my stay in February. Staff brought extra blankets when requested and a space heater but I came down with a cold during my stay. Service is a bit slow in the hotel restaurant and I wouldn’t recommend booking a tour through concierge services.

The rooms and hallways are in incredible need of renovation. From the second you get in the elevator, you question the quality of the hotel. You step out and the carpet is ill fitting not seen a decent vacuum cleaner in a while. The room is very worn and has a feeling of 2star quality. The single glazed window was broken and failed to close correctly leading to noise and wind getting in. The bathroom was horrible. Mould on almost all tile adhesive. Timber framework hanging off. Limescale everywhere. Drains failed to drain. Shower curtain had mould. I felt dirtier after my shower.

Hotel is really old and is in need of renovation badly. The 3 bedroom we had was barely cleaned, we had to ask 3 times for towels, chipped paint on the walls, torn carpet, cigarette smoke in the room, construction next door and they were banging on the wall...

It was really nice but I was struggling with Wi-Fi

The bathroom was horrible. The view also. I can hear the surrounding room s' noises. The view is not good at all. Tooo expensive for 3 stars quality hotel stay. I regret to be there, The only reason i complete it cause my exam was held inside the hotel.

Mold in the washroom . Loud noise until 4am due to on premise parties. Wifi code wasn’t working. TV remote wasn’t there

Room dirty, bed uncomfortable, small tv, dirty bathroom, standard bedding

The staff besides the front desk were all very helpful and accommodating. The front desk however was not. The room towels had random hair on them. There was a nail sticking through desk chair cushion that punctured my hand. The front desk couldn't help with printing or direct me to where I could print for work. The other people around the front did help however. Also I requested an adaptor for the plug in which I was told to go to my room and call the front desk, that I wasn't able to just come down and request. I did this and the maintenance guy showed up with the entire outlet and handed it to me to wire in. I had to call the front desk to translate that I didn't have any tools and that I wasn't wiring into their live wires. Their gym is also only open for a short duration of time and during peak hours of people wanting to do tours. If you're vacationing and expecting to do a workout before or after your tours, I doubt you will have time

Amazing stuff,very helpful Very good breakfast with wide variety of options 15 min easy walk to downtown And very easy to find transportation all around Cairo.

Photos of the room and facilities are not exaclt of the current hotel condition

The staff at Pyramisa Suites Cairo made my stay a pleasure. Marwa and Shima were very attentive to me during a rush at check-in. Marwa, Islam and their colleagues made visiting the cafe everyday a pleasure. Muhammad Al Saeedi and the housekeeping staff added a special touch each time they made up my room. I had a great Moroccan Hammam experience in the spa with Samar. Essam was also helpful during check in and check out.

I will never go to this hotel again. It claims it is a 5 stars. But to me it was like a 3 stars place.

I booked a 3 bedroom suite and only at check in did they notify me that they did not have one available. My only options were 2 separate rooms (which doesn’t work because I have kids) or a 2 bedroom. I accepted the 2 bedroom on condition they let me know when a 3 bedroom opens up. No one reached out my entire stay. The room was not cleaned once in the 4 days I stayed there despite me asking. The room was filthy upon check in with caked on food in the microwave, a toilet the leaked water on the entire bathroom floor, and a light fixture leaking water from the ceiling and mold visible. The bathrooms including bathtub had not even been wiped down from the prior guest. Unsanitary. I kept being told housekeeping would come but they only came once, made the beds and left. The staff at the hotel was polite but the manager was unwilling to rectify anything or even acknowledge the wrongs. Very disappointing.