I have stayed in a MELIA before, in particular the Ibiza one. If you have stayed in a MELIA, you expect quality. Unfortunately, the one in Tenerife North has fallen short during my 24 hours in the north. My family and I have a property in the South and thought it would be nice to have a change of scenery. After spending the last 10 years visiting the South, we thought it would be nice to enjoy the North. The welcome reception is lovely, and the venue from the outside looks like you are staying at a prestigious hotel. The things that let it down (photos attached): 1. Wires hanging off of the fuse spur, therefore the aircon unit doesn’t work. 2. Peeling cupboard ends. 3. Lock on the bathroom door is missing. 4. Safe doesn’t work. 5. Wardrobe is falling apart. 6. Shower head adjuster is broken. 7. Fridge mould In short, the room we were given looks tired and is in much need of refurbishment. There is a saying in England: it’s the kind of room you need to wipe your feet on the way out! To say I paid £110 (€130) for one night, when I could have stayed in the centre for a lot less and nice looking rooms (photos) I have been well and truly ripped off.

Had an amazing time at the Hotel Las Aguilas. The room (truly a small apartment) was fantastic, and the staff was truly next level. Super happy with our stay and looking forward to coming back!

Amazon pool with a beautiful view.

The hotel surroundings are amazing, views are stunning. The food you can find something to eat but would get tiring if you were to eat there all week. The hotel is spotless, the rooms could do with a little updating the furniture looks tired and worn. But i would recommend the hotel.

Facilitation and response by hotel team are excellent. Our request was fulfilled immediately. Thanks for all. Comfort and food variety are also great.

My partner and I stayed 3 weeks in a sea view suite. Room was spacious with great views. Housekeeping throughout the hotel is first class and the hotel grounds are well maintained. We were on half board, the food was standard buffet fare on a par with most 4 star hotels I've stayed in. My only complaint would be that the hotel allows smoking in the outside dining area (is that even legal these days?). Would I book a stay again....absolutely.

Perfect

Hotel is in a beautiful location with commanding 360 views. The grounds are extensive and beautifully kept. Car is advised as hotel a little out of the way from easily accessed shops although there is a free hotel shuttle bus to the local port.Rooms a good size and staff very friendly.