The hotel was fine except for the sofa bed. The mattress on it was so thin and lumpy it was more like a mat than a mattress. We had to sleep on the couch. I would not advertise this as a second bed.

Great place. Clean, quiet and great amenities.

The sraff were so kind and accomodating. Rooms and common space were very clean and tidy.

I received notification that my room was canceled 15 minutes before I arrived to the hotel. Once I got there I was told that they had busted pipes and had to cancel some rooms. It was a very busy weekend because of a basketball championship and it was very difficult to find another room. I did not get to stay at this hotel after booking almost 3 months in advance

The desk staff were friendly and helpful. Saturday evening the lady at the desk went out of her way to get me an ice bucket and ice (our was missing from our room). They were all super nice to our dog too.

I liked the cleanliness and convenience

Friendly efficient people

The breakfast was best ever! Oatmeal topping options were fantastic! Clean room and dining area. Staff very helpful. Parking was great.

friendly knowledgeable staff. Very clean and good breakfast.

Clean

Staff was friendly. stayed 48 hours, checked in to 2 dirty coffee cups in the cupboard, bedroom light didn't work, gave it to desk but light socket was still empty when we left, milk at breakfast was sour...

Bathrooms & kitchen areas should be update. Quiet but dated. Toilet seat needs to be replaced peeling. Carpet ripped at bar area. Pans worn. Electric burners twisted & uneven. Kitchen faucet spray water everywhere. Bath tub worn & stained. Hotel mgmt wouldn't honor rate upon arrival that was $20 cheaper. They could have credited us for hotel credit or future travel.

I have no complaints. This is why we try to stay at a Marriott branded hotel when we can - they go out of their way to make our stay as pleasant as possible.

The property needs some serious updates asap. The pull out bed in the living room area was foul as all get out.

Comfortable & convenient 😊

The only problem we had was the pool was down,and book there to swim. The breakfast was great, the room was like an apartment, it was a good place to stay. Hope next time we visit the area they have the pool going.

We booked a stay a couple days out, and expected a standard room. This hotel is right next to the interstate, and our room was on the corner of the building next to the interstate. The wind blowing that night seeped through the windows and whistled. I double checked that they were closed tightly and they were. The highway noise inside of the room was so loud that my wife and had to wait for a break in traffic to talk, and we were 3 feet apart. Otherwise we couldnt hear. I got about 2 hours of sleep because the semi-truck noise was so loud all night. The only time we got a break from the traffic was when the AC unit kicked on and muffled 80% of the outside noise. Breakfast sucked! Those were not real eggs as advertised, and were still ice cold when they were just brought out. Carpet in the main halls wasnt stretched and it looked like it was just placed there and left. (Ripples and all. It is a tripping hazard) The rooms were adequate for the age of the building, and they were clean. The staff was friendly for the little interaction we had.

Kareem’s professional and personal touch made this a perfect place for us! The hotel was perfectly located for the several venues we visited for a wedding.

carpet torn and wrinkled. front door adjust and dirty. entrance looked run down. place needs some attention. clean but run down

We were staying with some friends and their kids. Going to the softball games at Mizzou. Kids were very disappointed that the pool was closed which we did not find out about until we got there. 1/2 the doors in the hotel did not work. This hotel was in desperate need of a renovation. We were very disappointed, the staff was great but the accommodations were not.

We stayed in 2 bedroom 2 bathroom with pullout sofa. Spacious space for family of 5 with 3 teens. However the pullout sofa was uncomfortable to sleep on for son. Room was clean and comfortable. Easy check in nice staff. Breakfast was typical. Always love Residence Inn.

The room I stayed in had multiple maintenance issues and I was not offered a satisfactory solution to the problem. Still haven't received a call back for resolution.

The property was pet friendly and allowed both of our large labs with additional costs. The overall condition of the room was dated and the shower was rusted but everything worked fine and was a adequate room for our family.

Excellent front desk greeting and an amazingly large and clean room!

Multiple Repeat guest

Pool was closed, heat in hallways off, outside doors did not work. Carpet ripped up, repairs needed in many places.

They were very helpful with last minute changes and allowed our family to feel very comfortable with our interactions with them. I would stay again. thanks

Hot tub not open:(

Read the fine print about the pet fee! Charged my daughter $80 for one night (less than 8 hour stop on her way home from college) for her emotional support animal.

Good size rooms - a little old feel to it. Breakfast was not the best - cold eggs.

I've stayed here before and like the hotel but this visit customer service wasn't the best. I traveled alone and the check-in guy didn't even hold the door open for me even though I struggled with carrying everything, he just watched me. I thought it was clean until I found a dried up contact lens stuck to the bathroom counter. Gross.

Convenient to get to, parking well lit, clean, VERY nice room. Staff is friendly and considerate. If I go through Columbia again I'll be sure to stay here. This is the best hotel we've stayed in on the whole trip so far. I wish we could get this quality and value everywhere we stay.