Spacious rooms excellent service cleanliness good ambience

The Location is Really good through little far from Main temple.

Service is good.

AC wasn’t working .. inadequate drinking water .. not recommended

Hotel lovely and clean Room big but a little dated - old shower curtain & cracked bath. We dined in ‘Tadka’ their ‘specialist Indian restaurant’ and had a disastrous meal. We ordered lamb Vindaloo and after 20 minutes were instead served lamb with a creamy coconut sauce. I questioned this, and the chef told the waiter that he’d instead given us a mild vindaloo because we were western and would prefer it. I didn’t believe this explanation and I suspect they were perhaps just using up leftovers because this wasn’t a ‘mild vindaloo’ but instead a completely different curry (cream/coconut base). Perhaps they thought we might not know the difference. The waiting staff were apologetic and agreed that this wasn’t what we’d ordered and said they’d bring us a replacement instead. We had to wait another 20 minutes and when it arrived, it was closer resembling a vindaloo but this time there was hardly any meat and mainly just bones. (I didn’t even have one piece of meat!) Very disappointing! I’m not one for complaining normally (don’t like the confrontation and awkwardness) but this was far from what you’d expect in a 5* hotel restaurant. The restaurant manager was understanding - we could actually see them berating the chefs (a drawback of the kitchen window) making it a bit uncomfortable for everyone. They gave us complimentary desserts so I suppose the service was good. Aside from the restaurant the rest of our stay was very comfortable. Pool large & clean, service there excellent

It is a very nice hotel with large rooms. Rooms are clean and generally well maintained. It has three restaurants we dined in two restaurants that offered Indian food choice. Both were excellent. Staff is polite and willing to help. Property is bit old. Bathrooms are nice but water flow in sink is very strong and shower curtains too long.

Nice, clean, hospitable staff

the rooms are old. staff is friendly and very helpful. the restaurant is amazing... great quality and variety of foods till late. lobby is nice. easy walk to mall.

This property is outdated. Its furnishings and bathrooms are old and need replacement. It is not modern st all. Staff is courteous and service oriented. Buffet breakfast is very good.

Fridge was not working Bath was clogged.Property is out dated

This trip had 6 destinations and the this accommodation was the worst of all of them with that price range Very poorly maintained bathrooms, constant reminder of needing things i.e. toilet paper etc. Not very good the price…

Shower temperature depends upon if the neighboring rooms are also using it No hot water in the sink

Pros: polite staff, clean hotel Cons: cheap furniture, limited supply of toileteries, unprofessionally slow service and constant problem with water supply in bathrooms, expecially hot water

The property was very good in cleanliness and location. However they had construction on the 2nd floor throughout the day with loud banging which they did not inform us on arrival. They also were banging late at night around 11,30 PM on November 17th and we had to call repeatedly to stop it. They were supposed to stop at 6.00 PM during the day and did not on November 19th. Again on November 19th night they had this plastering going on all night and music being played and we had to call repeatedly to stop it. We could not sleep. They lied that it was the UPS in the closet that made the noise. The room rent was quite high and for that we had to suffer the construction noise. The reception desk should have a record of out calls from room 4101. We expect better service and treatment from a hotel of Wyndham chain.

Great hotel, it lacks character and is not a luxury hotel but it has all the things you would need and is well located out of the hectic city centre yet within easy reach of it. We loved the pool area and the breakfast was nice. Would recommend for anyone visiting Varanasi, I think having the pool really makes it!

I am not sure why Expedia classifies this as a 5 star hotel. The room was extremely old and worn out. All I can say is that this hotel room was in poor condition for a 5 star property. The hotel lobby and restaurants were in very good condition, but the rooms felt like 2 star to me.

Great stay. Nice breakfast and amazing service as a whole.

Hi , excellent customer service . Thank you

It’s far from all the Ghaats.. no view from rooms..Rooms are outdated.

I feel it is a good clean hotel with add the facilities and comfort. The entire staff is good. Food is amazing. I adm going there again on 19th August for a few days

Breakfast was excellent.

Front desk staff was very rude and reckless. We booked for 3 beds but they didnot even care to provide 3rd bed. Some repair work was going on in the hotel and they provided the room just adjacent to that. It was so noisy and disturbing till evening 6pm. We travelled from USA, long hours flight, jetlag and this is the hospitality we got. We have stayed a lot in Wyndham hotels in USA but never experienced this. We should have gone with the reviews- many wrote about front desk rude behavior and carelessness. Sorry to say that the Wyndham is lossing the good name because of these.

Did not receive service . They took the money and turned us away

Very old hotel ... lots of overpainting and caulk. Even the sinks had been painted to hide the rust. Air Conditioning marginal. On top of that, they over-charged me by not refunding the deposit. Wouldn't stay here again.

Disappointed with check in. Hot water supply dogy. Other services and staff very good

Entire night could not sleep due to wedding next door and loud speakers was on full volume. Complaint to front desk but no reply.

One of the worst F&B service I ever came across in any of the similar category hotel .. restaurant staff was totally confused .. could be because of any of the following.. > they were new or not properly trained. > coordination issue with kitchen / bar . In short forgettable dining experience ..

The staff was very nice, and the place was very clean. However, due to the age of the hotel, there were some problems with the hotel, which we wished had been better. There are sounds of water running in the pipes in the rooms, and there was an issue with hot water, where we had to keep the water running full flow for 10 mins before we got any hot water. TV remotes had dead batteries, and making any requests to housekeeping took a long time and repeated calls. However, we did get medicines delivered to us, and the food was excellent. Renovations and modernization of the rooms are definitely needed.

We stayed for 2 nights in this hotel. We were given a room with dirty carpet, cracked chair and a very small bathroom. The bathroom basin drains long after you finish brushing and hot water comes literally after five minutes of waiting. On the next day, we were offered a better room with all working amenities. The menu in the breakfast was very ordinary and the same for the two days we stayed. The decor in the hotel lobby was very good and the behaviour of everyone was very nice.

Bath tub was wobbly and broken, toilet flush button hanging, not enough towels, cabinetry in bathroom is old and unkempt. Too little toilet paper. Not enough towels. Breakfast and dinner are good.

Had a very pleasant stay at the Ramada, Varanasi… We received excellent service from the staff and they were very helpful and courteous… Rooms were clean and the property is well maintained with good amenities… overall a great stay…

Very comfortable and friendly. Spacious good food, courteous and welcoming. Some English channels on TV would be welcome.