The hotel was cleanish, idk…there was just something about it that seemed to make it look less than. Maybe lighting or the main carpets. The very front entrance had, without a doubt, the most streaked windows ever. The windows five feet later were spotless. Staff and Bistro were great! Probably a little pricey for what I needed; however, I wanted to have close proximity to food and walking distance to activities. I do wish the room had information on all the great locations located around Lake Placid. I’m not sure I was in a great spot for walking. My planned activities all required driving.

It was nice. The people that operated the Starbucks were nice

My wife and I stayed from Thursday thru Sunday, Thursday was very quiet Friday wasn't to bad but Saturday night was obnoxiously loud from the bar area until at least 2 am I would definitely suggest staying on the 4th floor so this noise is not as much of a issue.

Great clean facility with polite helpful staff

Enjoyable Stay.

Great experience, very nice staff and comfortable stay!!

Pool and hot tub was enjoyable.

Everything in the property very nice and beautiful

Very upset with quality of the rooms... Smell when we arrive, "clean" towels with black long hair, door alarm with flashing lights sound couple times, last night we had fire alarm at 4 am and we tried call reception and we realized phone didn't work... one of our rooms (we had four) at arrive had half made bed with dirty bedsheets. I except better quality from Marriott... coffee shop didn't had lids for coffee cups no one told us that at ordering "to go"

Nice

Great value

Overall, great visit. Typically, however, there is complementary coffee in a hotel and not $5 Starbucks. Just a pet peeve.

Not Hiker friendly. Both nights we were awoke by hockey kids running up and down halls. Saturday was the worst at 11 pm called the front desk. No problem will take care of it. 11:30 the kids were still in stairwell next to our room then running down and banging on door including ours. Called front desk again and was told he couldn’t leave the desk to deal with the kids. He refused to call his manager and have them come out to help eliminate the problem. But the parents were all in the bar area if I’d like to talk to them. So I went to front desk and was pointed in the direction of 18 parents which I had to get their attention and inform them of the problem. Only one parent stood up and left to go upstairs. The rest were deer in the headlights approach. Why on earth is up to the paying customer to police the property..needless to say it was after 1am when we felt back asleep. We spoke to the girl at front desk in morning and asked for the manager. She said they didn’t arrive for 30 minutes so we went over what went on the night before and left our phone number.. it’s now been 7 hours later and we have not heard anything. I would not recommend staying here. Very poor management and policies in place. No way should any customer be made to confront problems like this.

The location was perfect and the room was amazing !

Easy check in, clean room and Pet friendly! Only drawback was that we pre paid for a $20 breakfast buffet but was actually a stand in line service that was charging $6 for one muffin! Not an actual buffet 😢

This property was in a great location. It's not near the lake but close to town and parking was included. The rooms are a little dated and will soon need updating, but the overall property is well maintained and the staff was friendly. The room was clean and the mattresses were very comfortable. A little peeling wallpaper in the bathroom was the only real eyesore. Overall, a great value.

Don’t get the breakfast buffet option. It is just a voucher for a single person to get breakfast.

Desk attendant greeted me by name at check-in. I was late on arrival due to travel delays, attendant stated he was glad me & my family had arrived safe. Very friendly! Super fast check-in!

Nice rooms. Clean. Great location. Would have thought breakfast would have been included.

Nice clean room. Beautiful building. Unfortunately, the jacuzzi was out of service all week in June. The fire pit was also out of service. Coffee in the a.m. cost five bucks.

The pool was extremely disgusting during our visit. The refrigerator in our room was not cold.

Didn’t stay here. They had hot water malfunction. They emailed us the day before and relocate us in a different hotel where a big group with 7/8 children gave us headaches.

Overall excellent property and staff. The only negative was our original room had an unacceptable smell inside of the room when we checked-in. The staff promptly addressed our complaint and assigned us to a new room. We will definatwly stay here again on you next visit to the area.

For the amount that I paid, they should at least have a continental breakfast. All food was extra.

Room was clean and the bed was so comfortable. It could use some updating, the exterior paint is peeling quite a bit. We really enjoyed our stay.

It does not feel like being in Lake Placid. No sense of place. Housekeeping in general is a major let down! Front desk and bar employees disengaged… Stay by the water when in Lake Placid! Plenty of other hotels by Mirror Lake and Lake Placid!

Great place to stay and very comfortable. It was close to many dining options and the staff was very kind and friendly

Handicap room bathtub did not have any rubber matting or anything to prevent slipping. Had to step over and into the tub for a shower. Also room next to ours the alarm went off at 6am and rang for almost 2 hours. Had to call front desk to turn off. Everything thing else was great! Staff at the Bistro was Great!

We called for food and they mwntioned they would give us food until 10pm. When we arrived here they asked for how many people and then when we said 8, they denied of food and said that cooker is not working etc. Very disappointed with the service.

Great hotel!

Convenient.

The hotel overall was very nice. The mattresses were terrible, you sunk down to the box springs and there was no mirror in the room itself, just in the bathroom. Other than those 2 things, great place