My stay was great! The bed was comfortable. The hotel was clean and smelled very nice. The breakfast was good, but the sausage could have been cooked a little more. The hotel is close to a major interstate, so it was easy to find the hotel.

We had a nice overnight stay. Close to I-95

We had an absolutely horrible experience while visiting the hotel. When we arrived at 4:10 p.m. roughly, our room was not ready along with many others sitting in the lobby waiting for their rooms.We had to get changed for a concert we were attending in the main lobby bathroom.Once we returned from the concert, we checked in finally and then were advised that the hotel had no water.We were unable to use the washroom, brush our teeth, or shower or get a drink of water even.As myself and my daughter had some woman issues for that time of the month, it was a very big inconvenience for us.We are a family of 5, and my fiancé and 2 boy children did not need to witness that kind of thing.We were put in a horrible situation.We were hours trying to get back to the hotel after the concert and this is what we were faced with when we arrived back at the hotel. We didn't even want to order food in case one of us ended up with a bad stomach and couldn't use the washroom.There was no compensation, no refund or partial refund, or a free night or two offered.We were just expected to be fine with the accommodations. It felt very dirty to us and I found it very hard to believe that a hotel could continue to operate when they have no water.Also, when we went to put a drink in the fridge there was left over food in there.It was absolutely disgusting. Coming from far away (Newfoundland) to stay in that hotel was very disappointing and I will rethink my hotel options in the future

Employees polite and knowledgeable

No running water for stay. Could not do any personal hygiene.

The hotel remodel makes the hotel brand new. I see the update was continuing as we were there. We did notice one thing. The cost of saving on the floor panels will come back to bite you. The floor strips are already cracking in the room we were in. I would guess the other rooms are the same or getting ready to crack and chip. A cushioning should have been laid on the floor before the floor sheeting was installed to prevent this issue. All and all a great place to stay.

It is under a small renewal step, but was very organized. I congratulate the staff 👏👏👏

You can not use the restroom inside the room. It does not even flush urine. In the shower, it does not get hot. The knob does let you turn it all the way, so it does not allow it to get hot. The pillows are as hard as a rock, it’s like they put cement in it. Speaking about breakfast, where is the biscuits and gravy at? It is a high star hotel, and we pay so much, but no good food. FYI, the walls are paper thin and you can hear your neighbor breathing/ sneezing/every word out of their mouth.

Second time staying here in the past two years and it has been great both times.

The door to our hotel room was hard to open and close. Other than that, This was a nice hotel.

Easy to get to. Staff very friendly.

Everything

The laundry room was closed which was disappointing. Room comfortable and clean.

Good value for money. Liked the breakfast and hot tub by the pool too.

One night to see a Jags game . Perfect

The property was being renovated. Wasn't the cleanest property. Bathroom could've been cleaner. Sink drained very slow. The room floor had several soft spots. Smelled stuffy.

The door chain was missing and the building was under rennovation. Definitely not worth the price under those conditions.

Friendly front desk clerk!

Gaven a queen bed room with a handicap room

The front desk start are very sweet😊

Hotel undergoing somre remodelations and not as clean and room is soemwhat damage and not in good shape

Staff was very pleasant from the front desk to the housekeepers and breakfast staff.

Awesome stay

Beautiful hotel in a nice quiet area! Check in was quick and friendly! Room was beautiful and clean! This hotel has a hot tub which we really enjoyed! Quiet and relaxing! Breakfast was so good! Huge layout with scrambled eggs, sausage, waffles, bagels, raisin bread, oatmeal with all the toppings, cools juices and delicious hot coffee with all the creamers! Check out with nice and smooth!

This hotel was under construction for our stay. While I can understand that, there is no reason why it smelled like a wet area that has not been cleaned and we had mold in our room.

Even though they were under renovation, the hotel was extra clean.

Friendly staff, nice breakfast, clean and comfortable.

Comfortable, clean.

X

My husband and I liked that this hotel was relatively close to everything we wanted to do in Jacksonville (only about a 12-15 minute drive from everywhere we wanted to go). The breakfast was nice and well-stocked, and the renovations were not a problem. The only issue that we encountered was that the shower curtain was too short, so we had to put both of them inside of the tub during a shower. Otherwise, we'd recommend this hotel again for a comfortable stay in Jacksonville.

Quiet and clean

Nice hotel, friendly staff. The place was under renovation during our stay so there were a few creepy crawlies maybe because of it. The base board in the room was loose and dangling. Since the price was reasonable we didn't think those small issues were a big deal. We needed to do laundry but we couldn't because the machines were coin operated and the front desk didn't have any quarters. That was surprising, and very inconvenient. Breakfast was pretty good. I think after the remodeling it will be very nice.