This place was a great hotel to stay in I loved the view the cleaningess and the service was perfect, the employees are so nice to you , breakfast was perfect as well overall this is a perfect place to stay in with you're family

Fast check in very helpful , friendly staff. A little out dated but clean and safe. Decent breakfast with multiple options.

The Springhill suites was very economical. I don't need an ocean view when I can drive 5 minutes to get to the beach.It is way cheaper than those on the beach and much cleaner with better parking and nicer free breakfast.

The staff here was very friendly & made us feel at home in Galveston! The property was well taken care of and clean. Absolutely would stay here again!

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My room had the best view over looking Moody Gardens. The staff was so sweet. The hotel was so clean. The parking lot was clean as well. I enjoyed the indoor pool. This hotel is so close to the beach. If you want an enjoyable stay with friendly service then choice Springhill best place ever.

Hot tub

It was an amazing vacation from time to check in to the check out. Great view close to beaches clean quiet and friendly.

Old and neglected

A/C unit did not work. Had to check out and moved to another hotel. Were able to get same rate at another Marriott hotel.

The room cost 480$ for two night stay. The furniture was very “worn” and dated. Hotel was quite average. But for 480$ I would at least expect them to have a maid service that made the bed, emptied trash, picked up/ replaced the used wash clothes, replaced the paper coffee cups and provided another packet of coffee

My room had a water leak that covered my only bed. I was transferred to another room at midnight. I asked for NO ROOM SERVICE, but they STILL ENTERED MY ROOM while my valuables and personal effects were on the desk in the room. The WiFI did NOT work and the morning front desk agent stated that no one else is having problems except me. They connected to Support, and after they verified my information, they started asking personal questions; when I asked why they need my personal information, they hung up on me. I asked for a late check out at 1:00 p.m., they CHARGED me for an extra day because I was late! Their team members hide in the stairwell and get on their phone and they tell you that they don't have anyone to help. The Elevator buttons do NOT work except when you are on the Lobby floor. To call the elevator to your floor, you have to contact the front desk and they will need to send it to you! The only professional is Egricelda (Thank You)

Had a leak in the room from the AC unit that we didn't realize was soaking the carpet and bags that was in that area. Rooms and staff was nice other than the pot smokers. We was unable to go out and enjoy the balcony because of the pot smokers stinking up the outside and leaving the door open just filled the room with the odor.

Great for cruise traveleres. Close to the Port

Staff very helpful

Needs a bar

The hotel itself was lovely, very spacious rooms. The hotel was clean and the breakfast great. However, the area around the hotel was sketchy.

Quiet and Close to everything

Yes

I really had a great time and will visit again.

I liked the comfortable bed. Also breakfast had ample choices. Front desk was always happy and accommodating. It’s an older property and could use a refresh. Hotel prices in city are inflated but it’s Summertime. Overall this property was adequate.

The property seems old and run down. The rooms even seems like they were dingy and falling apart. For what i paid it was co.fortable enough but i should have staued in a newer place.

The staff was beyond wonderful and accomodating for my son and I. The facilty is but the shower had low pressure and the workout room was more like a workout closet. However overall a nice place to stay and I would stay there again.

Good stay one night before leaving on a cruise.

Great breakfast! Suites are roomy.

The staff was nice and very accomidating polite and clean good breakfast and good coffee quick to respond to my needs and helpful with questions the area was accessible to the whole area

The fridge in our room didn’t work, and the ice makers didn’t work. Everything else was fine

I thought it was overpriced.

Layout and color of rooms looks dated. AC noisy at night. Breakfast area is good. Staffs are nice.

We stayed here before our cruise. Friendly staff, close to restaurants, and very close to the cruise port.

Located by the freeway

Everythig was amazing the only con was was that our room was next to the breakfast prep room and we were up since 510am