Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.

Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.

The are big, the breakfast Is good, the location close to the makong River

Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.

This hotel is very old, and need a lot off renovation. The staff is amazing and the rooms are very good. But the swinging pool is horrible.

It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.

I am totally satisfied with the staff. They are absolute friendly and helpful.

Hotel in good location. Good view of Mekong river and city. Quiet area. The service and staff were excellent. Food good. Honestly a little disappointed in the condition of room for a 5 star hotel. Carpet looked dirty. Had stains. Bathroom tile around tub had a little mold. Bed was hard. Furniture old. Maybe we were given older room. There were a lot of high end cars parked in front. Even a rolls royce.

Hotel satisfactory: not centrally located and despite characteristics of the hotel on various reviews, the hotel would be best described as a 3 and half star. The only thing going for the hotel is the excellent staff. The restaurant menu was presented as three separate menus.... poor!..... should be pulled together as one menu... with headings as APPETISERS, MAINS (Laotian, Thai, Chinese, Western etc), DESSERTS Breakfast food range extensive but of average quality. Strange that airport transfer to hotel was $10, yet complimentary back to the airport.

Its was nice present stayed, the property close to night market and restaurants along Mekong river.many selection of foods and breakfast, awesome service, excepted the bed little hard.

cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .

cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .

I've stayed in a hundred hotels in the past year or so and this was the absolute BEST. And the cost was very low for what I considered a 5 star hotel in every way.

Yes we had a good stayed in this hotel everything was ok for us.

Apprehensive first. But after checking into corner room 9011 with rear window facing Mekong river and side window facing pagodas and temples, settled comfortably. I have enjoyed Viantine only because of my stay here.

Apprehensive first. But after checking into corner room 9011 with rear window facing Mekong river and side window facing pagodas and temples, settled comfortably. I have enjoyed Viantine only because of my stay here.

My room was upgraded to deluxe type which was more comfortable and very beautiful riverview.

My room was upgraded to deluxe type which was more comfortable and very beautiful riverview.

My wife and I stayed for a week. The hotel was obviously built to a very high standard and the lobby is very impressive. The rooms are large and well appointed, but it is not hard to find little details, such a cracks in some tiles or poorly reapplied bath sealant the indicates the hotel is in need a redecoration - but I have some sympathy as to do so to the original standard would be truly expensive, perhaps not making good business sense. The staff are exceedingly polite and try hard to help, but don't expect a high level of spoken English. Some staff can converse but many can't. The food served reflects the geographic location, although there is a large range of food, only a smaller range is familiar to those with european tastes. We had a room on the tenth floor. From there the views are impressive, but the fit of the double glazing is not as it once was and so there is quite a lot of noise at night, both car/bike engines and music.

My wife and I stayed for a week. The hotel was obviously built to a very high standard and the lobby is very impressive. The rooms are large and well appointed, but it is not hard to find little details, such a cracks in some tiles or poorly reapplied bath sealant the indicates the hotel is in need a redecoration - but I have some sympathy as to do so to the original standard would be truly expensive, perhaps not making good business sense.The staff are exceedingly polite and try hard to help, but dont expect a high level of spoken English. Some staff can converse but many cant.The food served reflects the geographic location, although there is a large range of food, only a smaller range is familiar to those with european tastes.We had a room on the tenth floor. From there the views are impressive, but the fit of the double glazing is not as it once was and so there is quite a lot of noise at night, both car/bike engines and music.

Excellent service.

Nice staying. Close to clubs, night market bar. The only issue is that away from downtown.

Nice staying. Close to clubs, night market bar. The only issue is that away from downtown.

Internet is very slow in the lobby and business center.

Modern looking hotel that leaves a bit to be desired in maintenance. Friendly staff.

The place is clean in an outstanding environment. Customer Services were great. The staff are always smilling and willing to help. The room was beautiful and neat just like in a royal palace. Great and very plasant stay!!!

The customer service is outstanding. The room was clean and luxury. The staff are friendly. The location is great for food and shopping. Best part of all I was upgraded to the deluxe suite for no extra charge for some reason. So I was very happy with what I have paid for the room. Cheers konrad piotrowski