Rooms are in poor condition, everything in rooms need upgrade

A classy way to finish our tour in India- really comfortable and quiet and handy for the city - easy ride by tuktuk

Centrally located. Large sized rooms. Good food. Over all value for money.

Tha overall experience was satisfactory . The TV did not have the continuous services of most of the channels . The quality of furniture , ceiling fan was not as per 5 star hotel. The quality of food was very low standard i.e. we ate dum biryani on the first day , the meat was not cooked properly , it was very very oily , it was as if seprate cooked meat and rice were mixed in a pan and served. Your building is nice , people are nice and courteous .

Overall experience was average. Hotel is one of the old hotel of Varanasi and now showing its age. Though the staff was helpful and ready to help. The location is next to JHV Mall and other hotels so lots of options for eating.

Overall experience was average. Hotel is one of the old hotel of Varanasi and now showing its age. Though the staff was helpful and ready to help. The location is next to JHV Mall and other hotels so lots of options for eating.

Facilities are worn out

Breakfast could have been better. Not much choice. Overall good hotel to stay. May be slightly pricey.

Breakfast could have been better. Not much choice. Overall good hotel to stay. May be slightly pricey.

This hotel is quite aged, and it shows. I had to change rooms three times just to avoid extreme paint smell in the room, only to end with a nicer and bigger room with mold smell. Great staff and very accommodating manager, but the hotel itself I wouldn’t choose again.

Amazing Huge area of whole property in heart of the city.

good and fine property... spacious and silent rooms

My overall stay at this hotel was great!!Food, amenities and room service was excellent!! Would highly recommend this hotel

My overall stay at this hotel was great!! Food, amenities and room service was excellent!! Would highly recommend this hotel

GREAT PLACE TO UNWIND AFTER VISITIN ALL THE PLACES IN VARANSI

The staff started out by asking my wife if she wanted a separate room for our baby and her. Who does that? Just because I'm white and she's Indian we get asked that question? Second: They don't have cribs for babies, so we wound up having to improvise in the worst possible way and the stay went downhill from there. We put that we had 2 adults and one child in the reservation and they didn't have a way to take care of our family. We were stuck in a horrible situation there and for what we got, it was WAY OVERPRICED.Next comes the shower that leaks all over the floor of the bathroom from the drain, you can see the water shooting out of the side of the tub from the "service area" near the front. It's not their crappy shower curtain, but the tub drain itself that pours a huge swamp of water all over the floor. So, you get out of the shower into a mega swamp. You're better off bathing in the Ganges river, there's less water on the floor when you want to dry off. The air conditioner never worked and we complained that it was too hot and they said they'd fix it, and they did NOT. Overall I would warn guests to NOT stay here if you want a good hotel, go somewhere else.

The staff started out by asking my wife if she wanted a separate room for our baby and her. Who does that? Just because I'm white and she's Indian we get asked that question? Second: They don't have cribs for babies, so we wound up having to improvise in the worst possible way and the stay went downhill from there. We put that we had 2 adults and one child in the reservation and they didn't have a way to take care of our family. We were stuck in a horrible situation there and for what we got, it was WAY OVERPRICED. Next comes the shower that leaks all over the floor of the bathroom from the drain, you can see the water shooting out of the side of the tub from the "service area" near the front. It's not their crappy shower curtain, but the tub drain itself that pours a huge swamp of water all over the floor. So, you get out of the shower into a mega swamp. You're better off bathing in the Ganges river, there's less water on the floor when you want to dry off. The air conditioner never worked and we complained that it was too hot and they said they'd fix it, and they did NOT. Overall I would warn guests to NOT stay here if you want a good hotel, go somewhere else.

Excellent Polite and helpful staff Nice ambience

Excellent Polite and helpful staff Nice ambience

Under No circumstances would you call this a five star hotel or hotel for any stars. - Rooms Dated - Bed ;asked for double , received single bed Arrived at 5pm - checkin and room given at 8pm.(?) - Breakfast Poor/Non-edible found insects close to Bread baskets-Housekeeping & Pest control needed badly in kitchen area. Stayed for 3 days eaten outside. +Door Man Pleasant Definitely will not stay or recommend anyone.

Under No circumstances would you call this a five star hotel or hotel for any stars.- Rooms Dated- Bed ;asked for double , received single bed Arrived at 5pm - checkin and room given at 8pm.(?)- Breakfast Poor/Non-edible found insects close to Bread baskets-Housekeeping & Pest control needed badly in kitchen area. Stayed for 3 days eaten outside.+Door Man Pleasant Definitely will not stay or recommend anyone.

I made reservation through hotel.com and there were two rooms I was told that there is breakfast included and upon my arrival the manager did not had any reservations under my name. He declined that there is any reservation by my last name he finally opened his notebooks and found my name then I was told that I had to pay for the breakfast of one child only one child is allowed to have breakfast I have to pay for the other. Finally after some argument they agreed . The bathroom has leaky pipes after shower there was water on the entire floor the swimming pool was full of dead bugs on the water surface. I had stayed in hotel clark Shimla which was great this does not come close. Hotels.com charged me $800 for the two rooms it was not worth the money I did not enjoy it then the staff wanted me to write something nice for them while they were watching what I was writing what was the point of the evaluation.

Hotel Clarks is a bit of a drive from the ghats but not super long. Its located down a street with the fanciest hotels of varanasi. When you enter, you will be impressed by the lobby. It is very fancy and there are shops where you can negotiate the price. The restaurant is also very western and fancy looking. The food is good.the room is adequate. I was surprised by the bathrooms. There was lots of mildew and it was quite outdated. The bathroom was western in format. (Western bathtub and toilet).unfortunately the food here at the restaurant and room service is very expensive compared to other restaurants and hotels.I was very disappointed by the bathrooms. we were shown another room and it was also very outdated and had mildew in the bathroom.I feel it's a little bit overpriced based on the room youre getting. But the service and the hotel is nice a.d having shops downstairs is nice.

Hotel Clarks is a bit of a drive from the ghats but not super long. Its located down a street with the fanciest hotels of varanasi. When you enter, you will be impressed by the lobby. It is very fancy and there are shops where you can negotiate the price. The restaurant is also very western and fancy looking. The food is good. the room is adequate. I was surprised by the bathrooms. There was lots of mildew and it was quite outdated. The bathroom was western in format. (Western bathtub and toilet). unfortunately the food here at the restaurant and room service is very expensive compared to other restaurants and hotels. I was very disappointed by the bathrooms. we were shown another room and it was also very outdated and had mildew in the bathroom. I feel it's a little bit overpriced based on the room youre getting. But the service and the hotel is nice a.d having shops downstairs is nice.

I was rather disappointed by this hotel. I expected a 4 stars hotel, I got a big guesthouse basically.The swimming pool was closed and we weren't made aware of that, nor they apologised in any way about that.Wi-Fi wasn't working on most days and they didn't do anything about it. I used a pc on a dark back office.Hotel is dated, room was ok, overlooking a dry garden, bathroom needed fixing.The only good thing was the lovely people working there. At breakfast they did everything to make me happy, the shops are run by extremely gentle patrons, everyone is really amazing except the ones working at the concierge. Never an apology, never trying to help.I wouldn't come back. Better other hotels on the same street!

I was rather disappointed by this hotel. I expected a 4 stars hotel, I got a big guesthouse basically. The swimming pool was closed and we weren't made aware of that, nor they apologised in any way about that. Wi-Fi wasn't working on most days and they didn't do anything about it. I used a pc on a dark back office. Hotel is dated, room was ok, overlooking a dry garden, bathroom needed fixing. The only good thing was the lovely people working there. At breakfast they did everything to make me happy, the shops are run by extremely gentle patrons, everyone is really amazing except the ones working at the concierge. Never an apology, never trying to help. I wouldn't come back. Better other hotels on the same street!

The hotel is nice there's not too much to do for walk around next to the hotel and it is a little bit away from the river . It probably needs a little bit of maintenance and upgrade

Got a good deal thru website...reliable reviews n ratings.

it was not a good hotel, lousy place to stay. Rooms were too bad. after long argument they changed the room but that was also not good

Room was clean, staff was friendly. The food in the restaurant was delicious. Will stay again.

Gud in all manner

From arrival to departure this was a good experience. Reception, bar, restaurant all top class. Staff consistently courteous and generously helpful. Room good but bathroom showing wear. When using room service food be very clear what you want or you may get a surprise.