Used to stay at this location years ago. Never again. Old and dated. Can’t believe I was charged for parking. I’ll be checking hotels.com it shouldn’t have been charged. Walls paper thin. Could heat the people talking next door. Very noisy. Pail in hallway full of water from a leak. So many new and nicer in the area. I chose because of past experiences never again.

This has always been our go to place to stay when visiting Buffalo. The hotel has not been maintained well and is starting to look rundown. Our room had dirt in the corners and under the bathroom vanity. It did not feel like a clean place to stay. Our room had to be moved since there was no cleaner and the room we were supposed to have wasn’t clean. There were signs on multiple doors indicating rooms were not clean. Does not instill much confidence in the rest of the hotels cleanliness. We had booked a larger room for 5 people and bad 2 towlels. Had to go down to the front desk 3 times before the laundry was finished at almost 10 at night to get towels. Each time we went out of the hotel, front desk staff was outside the front door smoking so had to walk through that to get to your car. Definitely won’t be staying here again!!

Everything was as expected other than the charge for parking on premises

Nothing

This property was in extremely bad condition. Bed sheets were extremely dirty. We even complained to the management, they said it was due for renovation. Then why was it open to us to cause us misery. Do whatever possible to get us a refund. My old parents almost slipped in washroom as the curtains in the washroom were not properly installed causing lot of water spilled in the washroom

The room smelled very damp and the sofa bed looked very old. Staff were very nice and Breakfast was very good.

We came Friday Receptionist was very kind, lovely and she let us have the room an hour early. Room was clean best thing u dont need Any shampoo conditioner body soap overall was nice breakfast was great.

The stay was great but the room the carpet smelled old and damp. It is an old hotel. My bathroom was not clean.